Business Development Manager

Be a part of something bigger... Our Story At Radar Healthcare, we’re dedicated to improving patient safety by bringing together the expertise of healthcare professionals and the power of intuitive software. Our innovative platform has been developed in partnership with industry experts to ensure organisations always meet regulatory standards – making it easier than ever for healthcare providers to deliver top-quality care to their patients.

We’re on a mission to become a world-leading health-tech pioneer, and we know that we can only achieve this with the help of talented individuals like you. If you’re passionate about improving healthcare outcomes and want to work in a team of like-minded individuals, we invite you to join us on our journey.

Our Values At Radar Healthcare, we are all proud of our values-led, open, supportive and inclusive culture. It’s just as important that anyone joining our friendly team share the same values as us, to ensure we’re all on the same page from day one, so we’re looking for people who feel aligned to the following:

• Customer focused with a partnership approach
• Open, honest and transparent
• Innovative
• Ethical, trustworthy and caring

Our People & Culture At Radar Healthcare, we understand and celebrate the fact that our people are our best assets! We are proud to showcase our diverse and passionate talent that encapsulates our vision, purpose and values in our shared mission of innovation in healthcare. We’re an ambitious but caring team, and so supporting our colleagues and partners is always a top priority. Not to mention, we’re not all work and no play – we love getting together to celebrate our achievements together in various settings, whether it be our winter and summer socials, our people-led full company days, team get-togethers or simply just interacting and supporting one another over coffee breaks either remotely or in person at our amazing Leeds office.

We’re also super proud to be Great Place to Work-Certified, based on outstanding feedback directly from our team earlier this year, with 91% of the team agreeing that they "would strongly endorse my company to friends and family as a great place to work".

The Opportunity Radar Healthcare’s new Business Development Manager We’re looking for a passionate and driven Business Development Manager to help us grow and reach new opportunities. In this role, you’ll build relationships, identify new markets, and manage a sales pipeline to meet targets. You’ll work closely with our marketing, finance, and project teams to promote our software and ensure smooth contract handovers. By understanding our customers’ needs, you’ll create tailored solutions and keep us ahead of industry trends. If you’re a strategic thinker who loves building connections and making a real impact, we’d love to hear from you!

What you’ll be doing to make a difference:

• Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships - or new ways of reaching existing markets
• Build and nurture a sales pipeline and adapt outreach as necessary, seeking out the appropriate contact in an organisation
• Meet individual targets as well as collaborate with wider team to support team success
• Meet with customer face to face, over Teams or over the phone
• Foster and develop relationships at a senior level within our target markets and acting as a champion of our software within the private/public health sector
• Understand the needs of customers and be able to respond effectively with a plan of how to meet these
• Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business and reach new opportunities
• Work strategically - carrying out necessary planning in order to implement operational changes
• Have a strong understanding of the product and be able to advise others about them
• Have a strong understanding of the competition in the industry and the positioning
• Discuss promotional strategy and activities with the marketing department
• Liaise with the Finance team as appropriate
• Successfully hand over secured contracts to Project Management
• Seek ways of improving the way the business operates
• Attend seminars, conferences and events where appropriate to build relationships with industry partners and stay up to date with industry changes

Your journey so far...

• Proven record of successful sales/business development - specifically within a software environment
• Experience and understanding of the NHS
• Direct experience in software sales and associated delivery
• Experience with a structured sales management process and demonstrable evidence of success at all stages from lead generation through to closure
• Experience with all relevant MS Office applications
• Experience with pricing strategies and positioning within a software sale
• Written and verbal communication skills - needed for communicating with a range of people, both internally and externally, as well as presentation skills
• Tenacity and drive to seek new business and meet or exceed targets
• Interpersonal skills for building and developing relationships with clients
• Teamworking skills and a collaborative approach to work
• Decisive
• The ability to multitask and prioritise your workload
• The ability to motivate yourself and set your own goals
• The ability to think strategically
• A flexible approach to work with the ability to adapt to a fast-paced, ever-changing environment

The Bigger Picture Whilst we value professional experiences and qualifications, we’re committed to maintaining a culture of growth and development here at Radar Healthcare. We take into account each candidate's demonstrable skillset, drive and ethos so even if you don’t feel 100% qualified for the role – we welcome you to connect with us. We’d love to hear from passionate candidates from all backgrounds that align themselves with our company values and are excited to make a difference in healthcare!

What we offer in return...

• A competitive salary, dependent on experience
• Values-led culture - we’re extremely proud of our culture.
• Learning & development budget of £1,000 each year to drive your own professional development
• Flexible working – We believe in empowering our team to work in a way that suits them best.
• 25 days holiday (+ bank holidays) continually increasing with service, plus the option to buy up to a week to suit whatever exotic adventures or big life events you have planned for the year ahead
• Birthdays off and a surprise through the letterbox
• Charity leave – giving back is important to us, so we empower all our team members to support charity every year on company time
• Mental healthcare - Face to face counselling support, an app, and an Employee Assistance Program
• Healthcare - Cover with Medicash, you get money back when you spend on health appointments e.g. physio, dental, optician, prescriptions, private GP + more
• Life cover – a pay-out of 3x your salary to support your beneficiaries if the worst happened
• Compassionate leave of up to 5 days time off if you lose a loved one
• Paid sick leave - Enhanced sick pay after 6 months (increasing with service)
• Enhanced family leave - Primary caregivers (maternity/adoption); 16 weeks full pay, 10 weeks half pay & secondary caregivers (paternity); 2 weeks full pay and another 2 weeks full pay to take in your new arrivals first year of life (once you have been with us for 1 year)
• Pension - We’re invested in your future, we contribute 3% of your salary to your pension pot
• Technology – Rest assured, we’ll have a laptop all set up and ready for you on your first day.
• Dog friendly office
• Socials – we get together as a full company at least four times per year, plus at least once a quarter in individual teams, too.

Accessibility If you require any special considerations or adjustments to our application and interviewing process, please don’t hesitate to let us know. We understand and celebrate the fact that every person that we connect with is different and therefore requires different starting points on their journey with us.

Connect with us! We’d love to hear from you! If this role isn’t quite right for you but you feel like Radar Healthcare could be, click the Connect button on our careers site and we’ll keep you in the loop of new opportunities as they arise.