Director, CX, DX & AI Innovation

Director, CX, DX & AI Innovation

Full-Time 100000 - 150000 £ / year (est.) Home office (partial)
Radancy

At a Glance

  • Tasks: Lead digital experience strategy and innovate at the intersection of customer experience and AI.
  • Company: Radancy, a forward-thinking agency focused on digital transformation.
  • Benefits: Generous holidays, healthcare benefits, and parental leave.
  • Other info: Join a dynamic team with opportunities for growth and innovation.
  • Why this job: Shape the future of AI in client solutions and drive impactful change.
  • Qualifications: Extensive B2B experience, team leadership, and a strong commercial mindset.

The predicted salary is between 100000 - 150000 £ per year.

Radancy seeks a senior leader to drive digital experience (DX) strategy and grow capabilities at the intersection of customer experience and AI. The role necessitates significant B2B experience, team leadership, and a commercial mind for maximizing revenue growth.

You will oversee a dynamic DX team, partnering closely with strategy, engineering, UX, and client services to deliver innovative client solutions while shaping the AI narrative for the agency.

Offer includes generous holidays, healthcare benefits, and parental leave.

Director, CX, DX & AI Innovation employer: Radancy

Radancy is an exceptional employer that fosters a collaborative and innovative work culture, where senior leaders are empowered to drive impactful digital experience strategies. With generous holidays, comprehensive healthcare benefits, and supportive parental leave, employees are encouraged to thrive both personally and professionally. Located in a vibrant area, Radancy offers unique opportunities for growth and development at the forefront of customer experience and AI innovation.

Radancy

Contact Details:

Radancy Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Director, CX, DX & AI Innovation

Dive Into Corporate Strategy Communities

Get yourself involved in online communities or forums focused on corporate strategy. Places like LinkedIn groups or specific Slack channels can hook you up with industry insights, trends, and many potential job leads. Don't hesitate to share your thoughts or ask questions; it’ll boost your visibility!

Attend Industry Conferences and Events

Keep an eye out for corporate strategy conferences or networking events in your area (or online!). These gatherings are gold mines for meeting hiring managers and making impactful connections. Plus, having a few good conversations can lead to job referrals at companies like Radancy!

Showcase Your Strategy Skills

Create content that showcases your knowledge of corporate strategy—think reports, blogs, or even video discussions. Sharing these on platforms like LinkedIn or Medium can demonstrate your expertise and make you stand out to employers looking for fresh talent.

Apply Directly Through Our Website

Don’t forget to apply for the Director, CX, DX & AI Innovation position at Radancy via our website! This shows your genuine interest, and who knows, you might just land that interview in a matter of days. Keep your application focused on how you can add value to their strategy team.

We think you need these skills to ace Director, CX, DX & AI Innovation

Digital Experience Strategy
B2B Experience
Team Leadership
Commercial Acumen
Revenue Growth Maximisation
Collaboration with Engineering
Collaboration with UX

Some tips for your application 🫡

Show Us Your Strategic Thinking:When crafting your CV and cover letter, highlight your strategic analysis skills. Focus on past experiences where you've effectively assessed market trends or made impactful recommendations. Evidence-based achievements, like improving processes or contributing to significant projects, will help us see your potential for driving corporate strategy at Radancy.

Tailor Your Narrative:Don’t just send us a generic application! Personalise your cover letter by connecting your experiences and aspirations to Radancy’s mission and goals. We love seeing candidates who genuinely understand what we do; share how your vision aligns with ours and what you can bring to the table.

Highlight Relevant Academic Credentials:In your CV, make sure to showcase your academic background, especially if you have qualifications in business, economics, or analytics. We appreciate candidates who can back up their skills with relevant degrees or certifications, so don’t be shy about flaunting those achievements!

Utilise Professional Language:While we want you to be yourself, remember that corporate strategy roles demand a level of professionalism in communication. Use clear and concise language in your application materials, ensuring that your ideas come across as well-structured and sophisticated. It’s all about making a great impression right from the written application stage!

How to prepare for a job interview at Radancy

Master the Numbers

Corporate strategy often involves data analysis and financial forecasting. Brush up on your quantitative skills, and be prepared to handle case studies or numerical problems during the interview. We might get questions about how to approach market trends or assess the performance of a hypothetical company — so practice these scenarios!

Know Your Frameworks

Familiarity with strategic frameworks like SWOT, PESTLE, or Porter’s Five Forces can set you apart. We should be ready to discuss how we’d apply these tools to real-world business situations — maybe even relating them to Radancy. This shows we’re not just theory-happy but can articulate our practical application.

Engage in Strategic Conversations

In a full-time role like this, it’s crucial to show that we're engaged and informed about current trends in the industry. Keep up with major news and prepare to discuss how recent developments could impact strategic decisions at Radancy. This will demonstrate our passion and proactive approach to the field.

Showcase Relevant Experience

Whether through internships or projects, we should highlight any experience that relates to corporate strategy. Have specific examples ready to talk about how we’ve contributed to strategic growth or improvements. It's about showcasing our unique journey and how it will bring value to Radancy.