At a Glance
- Tasks: Help families plan meaningful farewells and provide support during visits.
- Company: Join Co-op Funeralcare, a community-focused organization dedicated to compassionate service.
- Benefits: Enjoy 30% off Co-op products, 23 days holiday, and a great pension scheme.
- Why this job: Make a real difference in your community while gaining valuable skills and experience.
- Qualifications: No experience needed; just bring empathy, communication skills, and a passion for service.
- Other info: Flexible hours, full training provided, and a supportive team environment.
Closing date: 05-02-2025
Funeral Arranger £12.62 per hour plus benefits Part time 18.75 hours per week, Monday & Tuesday 9am-5pm, Wednesday 9am-12.45pm or Wednesday 1:15pm-5pm Thursday & Friday 9am-5pm (depending on business needs) Coulby Newham, TS8 0TW
No experience needed. You can apply for this job on your mobile in a few simple steps – no CV required.
At Co-op Funeralcare, we take pride in helping families say the perfect goodbye to loved ones.
You don’t need previous experience as we provide full training and ongoing support so you’ll have all the tools you need for your new role. You’ll also benefit from a competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.
Find the kind of job satisfaction you didn’t think was possible. Apply today.
What you’ll do
• as a certified funeral arranger, you’ll provide expert guidance and advice to help clients plan the perfect service • assist with family visits and answer any queries they have • build positive relationships in the local community • hold the fort at the funeral home (there will be times when you’ll be the only one in branch) • support with manual handling of coffins and the deceased
This role would suit people who have
• a passion for delivering great customer service and building relationships • excellent communication and admin skills plus strong attention to detail to make sure regulatory policies and processes are always adhered to • high levels of empathy, discretion and care
Why Co-op?
You’ll get a fantastic benefits package including:
• 30% off Co-op branded products in our food stores all year-round • 10% off other brands in our food stores all year-round (doubles to 20% on the Friday and Saturday after payday) • discounts on other Co-op products and services • 23 days holidays (pro rata, rising with service) • a pension with up to 10% employer contributions • access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day • access to virtual GP and free eye tests • endless career development opportunities including apprenticeships • friendly, supportive team and the knowledge that you make a huge difference to your community • access to Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.
Building an inclusive work environment
We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.
As part of your application you’ll need to complete an online assessment. It will take you around 20 minutes to complete this test.
If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We’ll also check your social media activity on platforms like Facebook, Twitter and Instagram.
In this role you’ll work under FCA regulation – we’ll provide you with all the training you need to become a ‘certified colleague’.
To make sure you’re eligible to advise clients on ‘pre-need’ funeral plans as a ‘certified colleague’, we’ll perform FCA (Financial Conduct Authority) and financial integrity checks. These aim to identify financial sanctions such as CCJs (county court judgements) or bankruptcy. Your credit score will not be checked as part of this process.
Any offer of employment made will be conditional upon the completion of pre-employment screening checks.
Funeral Arranger (Hiring Immediately) employer: Radancy - UK
Contact Detail:
Radancy - UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Arranger (Hiring Immediately)
✨Tip Number 1
Make sure to highlight your passion for customer service and empathy during the interview. This role requires a high level of care, so sharing personal experiences where you've helped others can really make you stand out.
✨Tip Number 2
Familiarize yourself with the local community and any recent events that may have impacted it. Being knowledgeable about the area can help you build rapport with clients and show that you are invested in their needs.
✨Tip Number 3
Prepare to discuss how you would handle sensitive situations with discretion and care. Think of examples from your past where you've had to navigate difficult conversations or provide support to someone in need.
✨Tip Number 4
Since this position involves manual handling, be ready to talk about your physical capabilities and willingness to learn. Showing that you're open to training and understand the importance of safety will be beneficial.
We think you need these skills to ace Funeral Arranger (Hiring Immediately)
Some tips for your application 🫡
Understand the Role: Take some time to read through the job description carefully. Understand the responsibilities and the qualities that Co-op Funeralcare is looking for in a Funeral Arranger. This will help you tailor your application.
Highlight Relevant Skills: Even if you don't have direct experience, think about any customer service or community engagement skills you possess. Emphasize your empathy, communication skills, and attention to detail in your application.
Complete the Online Assessment: Make sure to set aside around 20 minutes to complete the online assessment as part of your application. This is an important step in the process, so take it seriously and do your best.
Be Honest and Open: If you have any disabilities or require adjustments during the recruitment process, don’t hesitate to mention this in your application. Co-op values inclusivity and will accommodate your needs.
How to prepare for a job interview at Radancy - UK
✨Show Your Empathy
As a Funeral Arranger, empathy is key. During the interview, share experiences where you've demonstrated compassion and understanding, especially in difficult situations. This will show that you can connect with clients on a personal level.
✨Highlight Customer Service Skills
Discuss your passion for delivering great customer service. Provide examples of how you've built positive relationships in previous roles or situations, as this aligns with the values of Co-op Funeralcare.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and communication skills. Think about how you would handle family visits or queries, and be ready to explain your thought process clearly.
✨Understand the Role's Responsibilities
Familiarize yourself with the specific duties of a Funeral Arranger. Be prepared to discuss how you would manage the responsibilities, such as manual handling and maintaining regulatory compliance, to demonstrate your readiness for the role.