At a Glance
- Tasks: Support and enhance cutting-edge electric marine propulsion products while providing top-notch customer service.
- Company: Join RAD Propulsion, a leader in innovative marine technology.
- Benefits: Competitive salary, travel opportunities, and hands-on experience in a dynamic environment.
- Other info: Opportunity for domestic and international travel, enhancing your professional network.
- Why this job: Be part of a team that shapes the future of marine propulsion technology.
- Qualifications: Experience in assembly or maintenance, preferably in the marine industry, with strong analytical skills.
The predicted salary is between 30000 - 40000 € per year.
RAD Propulsion is seeking a Product Support Technician to join its dynamic team developing a cutting-edge, electric marine propulsion product range. Forming an expert knowledge of the RAD products through use, assembly, disassembly, maintenance and servicing, the technician will provide technical support to products in the field and help manage peaks in production volume.
Often customer facing, the technician will portray a professional image, appropriately handling customer questions and concerns, enhancing RAD's reputation as an outstanding supplier of great products. This role is likely to involve domestic and international travel to customer sites, often at short notice; it is expected that the technician will hold a valid UK or EU passport and maintain its validity at their own expense.
Another key element of the role is in the testing and development of products, giving reasoned, objective feedback on the user experience and performance, helping the design team solve issues and make improvements. The technician will also be involved in writing and executing test plans both in the workshop and afloat. This could, for example, be to characterise propeller performance or the longevity of gears and bearings.
Skills & Experience- Experience in an assembly or maintenance environment, preferably within the marine industry; experience of electrical assembly is also desirable.
- Methodical and able to demonstrate excellent attention to detail.
- Strong and thorough analytical skills when examining manufactured products for faults or defects, studying test data and identifying trends.
- Good understanding of typical diagnostic tools such as digital multimeters, oscilloscopes, USB hardware interface devices.
- Able to research, identify, liaise, and confidently manage suppliers to solve problems individually or as part of a team.
- Self-motivated, able to manage own time and take accountability for deliverables.
- Experience of operating and maintaining powerboats to a high standard.
Product Support Technician employer: RAD Propulsion
RAD Propulsion is an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration in the electric marine propulsion sector. Employees benefit from opportunities for professional growth through hands-on experience with cutting-edge technology, as well as the chance to travel internationally, enhancing both personal and career development. With a commitment to excellence and a supportive team environment, RAD Propulsion stands out as a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Product Support Technician
✨Tip Number 1
Get to know RAD Propulsion inside out! Familiarise yourself with their products and services. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for hands-on assessments. Since this role involves technical skills, be ready to demonstrate your assembly and maintenance abilities. Brush up on your diagnostic tools knowledge too!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the RAD team and ready to dive into the marine world.
We think you need these skills to ace Product Support Technician
Some tips for your application 🫡
Show Your Passion for Marine Tech:When you're writing your application, let your enthusiasm for marine technology shine through! We want to see how your experience aligns with our cutting-edge electric propulsion products. Share any relevant projects or experiences that highlight your love for the industry.
Be Methodical and Detail-Oriented:Since attention to detail is key for this role, make sure your application reflects that. Use clear, concise language and double-check for any typos or errors. We appreciate a well-structured application that showcases your methodical approach!
Highlight Your Problem-Solving Skills:We’re looking for someone who can tackle challenges head-on. In your application, mention specific instances where you've identified and solved problems, especially in assembly or maintenance environments. This will show us you have the analytical skills we need!
Apply Through Our Website:To make sure your application gets to us directly, please apply through our website. It’s the best way for us to keep track of your application and ensure it reaches the right team. Plus, it shows you’re keen on joining our dynamic crew!
How to prepare for a job interview at RAD Propulsion
✨Know Your RAD Products
Before the interview, make sure you have a solid understanding of RAD's electric marine propulsion products. Familiarise yourself with their features, benefits, and any recent developments. This will not only show your enthusiasm but also help you answer technical questions confidently.
✨Showcase Your Technical Skills
Be prepared to discuss your experience in assembly and maintenance, especially within the marine industry. Bring examples of how you've used diagnostic tools like multimeters or oscilloscopes. If you can, demonstrate your analytical skills by discussing specific instances where you identified faults or trends in test data.
✨Customer Interaction is Key
Since this role involves customer-facing responsibilities, think of examples where you've successfully handled customer queries or concerns. Highlight your ability to maintain a professional image and how you’ve enhanced a company's reputation through excellent service.
✨Be Ready for Travel Talk
As travel is part of the job, be prepared to discuss your flexibility and willingness to travel at short notice. Mention any previous experiences that required you to adapt quickly to new environments or situations, as this will demonstrate your readiness for the role.
