At a Glance
- Tasks: Support cutting-edge electric marine propulsion products and provide technical assistance to customers.
- Company: Join RAD Propulsion, a leader in innovative marine technology.
- Benefits: Gain hands-on experience, travel opportunities, and develop your technical skills.
- Other info: Opportunity for career growth and involvement in product testing and development.
- Why this job: Be part of a dynamic team making waves in the marine industry.
- Qualifications: Experience in assembly or maintenance, preferably in the marine sector.
The predicted salary is between 30000 - 40000 € per year.
RAD Propulsion is seeking a Product Support Technician to join its dynamic team developing a cutting-edge, electric marine propulsion product range.
Forming an expert knowledge of the RAD products through use, assembly, disassembly, maintenance and servicing, the technician will provide technical support to products in the field and help manage peaks in production volume.
Often customer facing, the technician will portray a professional image, appropriately handling customer questions and concerns, enhancing RAD's reputation as an outstanding supplier of great products.
This role is likely to involve domestic and international travel to customer sites, often at short notice; it is expected that the technician will hold a valid UK or EU passport and maintain its validity at their own expense.
Another key element of the role is in the testing and development of products, giving reasoned, objective feedback on the user experience and performance, helping the design team solve issues and make improvements.
The technician will also be involved in writing and executing test plans both in the workshop and afloat. This could, for example, be to characterise propeller performance or the longevity of gears and bearings.
Skills & Experience
- Experience in an assembly or maintenance environment, preferably within the marine industry; experience of electrical assembly is also desirable.
- Methodical and able to demonstrate excellent attention to detail.
- Strong and thorough analytical skills when examining manufactured products for faults or defects, studying test data and identifying trends.
- Good understanding of typical diagnostic tools such as digital multimeters, oscilloscopes, USB hardware interface devices.
- Able to research, identify, liaise, and confidently manage suppliers to solve problems individually or as part of a team.
- Self-motivated, able to manage own time and take accountability for deliverables.
- Experience of operating and maintaining powerboats to a high standard.
Support Technician. in Hampshire employer: RAD Propulsion
RAD Propulsion is an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration in the electric marine propulsion sector. Employees benefit from opportunities for professional growth through hands-on experience with cutting-edge technology, as well as the chance to travel internationally and engage directly with customers. With a commitment to excellence and a supportive team environment, RAD Propulsion stands out as a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Support Technician. in Hampshire
✨Tip Number 1
Get to know RAD Propulsion and their products inside out. Familiarise yourself with their electric marine propulsion range, as this will help you stand out during interviews. We recommend checking out their website and any recent news or updates to show your genuine interest.
✨Tip Number 2
Practice your customer-facing skills! Since the role involves interacting with clients, think about how you can portray a professional image. Role-play common customer scenarios with friends or family to build your confidence in handling questions and concerns.
✨Tip Number 3
Brush up on your technical skills, especially with diagnostic tools like multimeters and oscilloscopes. We suggest doing some hands-on practice if you can, as this will not only boost your confidence but also impress potential employers with your practical knowledge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are eager to contribute to our team and help us enhance our reputation in the industry.
We think you need these skills to ace Support Technician. in Hampshire
Some tips for your application 🫡
Show Your Passion for Marine Tech:When you're writing your application, let your enthusiasm for marine technology shine through! We want to see how your experience aligns with our cutting-edge electric propulsion products. Share any relevant projects or experiences that highlight your love for the industry.
Be Methodical and Detail-Oriented:Since attention to detail is key for this role, make sure your application reflects that. Use clear, concise language and double-check for any typos or errors. We appreciate a well-structured application that showcases your methodical approach!
Highlight Your Technical Skills:Don’t forget to mention your technical skills, especially those related to electrical assembly and diagnostic tools. We’re looking for someone who can dive into the nitty-gritty of our products, so be specific about your experience with multimeters, oscilloscopes, and any other relevant tools.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our dynamic team at RAD Propulsion!
How to prepare for a job interview at RAD Propulsion
✨Know Your Stuff
Make sure you have a solid understanding of RAD's electric marine propulsion products. Familiarise yourself with their assembly, maintenance, and servicing processes. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your Customer Skills
Since this role is customer-facing, prepare examples of how you've handled customer queries or concerns in the past. Highlight your ability to maintain a professional image and enhance a company's reputation through excellent service.
✨Be Ready for Travel
As travel is a key part of the job, be prepared to discuss your flexibility and willingness to travel at short notice. Having your passport ready and valid will show that you're serious about the role and can hit the ground running.
✨Demonstrate Analytical Thinking
Prepare to discuss your experience with diagnostic tools and how you've used them to identify faults or trends in products. Bring examples of how your analytical skills have contributed to problem-solving in previous roles, especially in an assembly or maintenance environment.
