At a Glance
- Tasks: Support cutting-edge electric marine propulsion products and provide technical assistance to customers.
- Company: Join RAD Propulsion, a leader in innovative marine technology.
- Benefits: Gain hands-on experience, travel opportunities, and develop your technical skills.
- Other info: Opportunity for personal growth and to enhance your problem-solving skills.
- Why this job: Be part of a dynamic team making waves in the marine industry.
- Qualifications: Experience in assembly or maintenance, preferably in the marine sector.
The predicted salary is between 30000 - 40000 € per year.
RAD Propulsion is seeking a Product Support Technician to join its dynamic team developing a cutting-edge, electric marine propulsion product range. Forming an expert knowledge of the RAD products through use, assembly, disassembly, maintenance and servicing, the technician will provide technical support to products in the field and help manage peaks in production volume.
Often customer facing, the technician will portray a professional image, appropriately handling customer questions and concerns, enhancing RAD's reputation as an outstanding supplier of great products. This role is likely to involve domestic and international travel to customer sites, often at short notice; it is expected that the technician will hold a valid UK or EU passport and maintain its validity at their own expense.
Another key element of the role is in the testing and development of products, giving reasoned, objective feedback on the user experience and performance, helping the design team solve issues and make improvements. The technician will also be involved in writing and executing test plans both in the workshop and afloat. This could, for example, be to characterise propeller performance or the longevity of gears and bearings.
Skills & Experience
- Experience in an assembly or maintenance environment, preferably within the marine industry; experience of electrical assembly is also desirable.
- Methodical and able to demonstrate excellent attention to detail.
- Strong and thorough analytical skills when examining manufactured products for faults or defects, studying test data and identifying trends.
- Good understanding of typical diagnostic tools such as digital multimeters, oscilloscopes, USB hardware interface devices.
- Able to research, identify, liaise, and confidently manage suppliers to solve problems individually or as part of a team.
- Self-motivated, able to manage own time and take accountability for deliverables.
- Experience of operating and maintaining powerboats to a high standard.
Product Support Technician in Hampshire employer: RAD Propulsion
RAD Propulsion is an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration in the electric marine propulsion sector. Employees benefit from opportunities for professional growth through hands-on experience with cutting-edge technology, as well as the chance to travel internationally and engage directly with customers. With a commitment to excellence and a supportive team environment, RAD Propulsion stands out as a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Product Support Technician in Hampshire
✨Tip Number 1
Get to know the company inside out! Research RAD Propulsion and their electric marine propulsion products. This will help you speak confidently about their offerings during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills! Brush up on your knowledge of diagnostic tools like multimeters and oscilloscopes. Being able to demonstrate your hands-on experience with these tools can really set you apart from other candidates.
✨Tip Number 3
Show off your problem-solving skills! Be ready to share examples of how you've tackled challenges in previous roles, especially in assembly or maintenance environments. This will highlight your analytical abilities and your knack for improving processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our dynamic team at RAD Propulsion.
We think you need these skills to ace Product Support Technician in Hampshire
Some tips for your application 🫡
Show Your Passion for Marine Tech:When you're writing your application, let your enthusiasm for marine technology shine through! We want to see how your experience aligns with our cutting-edge electric propulsion products. Share any relevant projects or experiences that highlight your love for the industry.
Be Methodical and Detail-Oriented:Since attention to detail is key for this role, make sure your application reflects that. Use clear, concise language and double-check for any typos or errors. We appreciate a well-structured application that showcases your methodical approach!
Highlight Your Problem-Solving Skills:We’re looking for someone who can tackle challenges head-on. In your application, mention specific instances where you've identified and solved problems, especially in assembly or maintenance environments. This will show us you have the analytical skills we need!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about RAD Propulsion and what we do!
How to prepare for a job interview at RAD Propulsion
✨Know Your RAD Products
Before the interview, make sure you have a solid understanding of RAD's electric marine propulsion products. Familiarise yourself with their features, benefits, and any recent developments. This will not only show your enthusiasm but also help you answer technical questions confidently.
✨Showcase Your Technical Skills
Be prepared to discuss your experience in assembly and maintenance, especially within the marine industry. Bring examples of how you've used diagnostic tools like multimeters or oscilloscopes. If you can, demonstrate your analytical skills by discussing specific instances where you identified faults or trends in products.
✨Customer Interaction is Key
Since this role involves customer-facing responsibilities, think of examples where you've successfully handled customer queries or concerns. Highlight your ability to maintain professionalism under pressure and how you’ve enhanced a company's reputation through excellent service.
✨Be Ready for Travel Talk
As travel is part of the job, be prepared to discuss your flexibility and willingness to travel at short notice. Mention any previous experiences that required you to adapt quickly to new environments or situations, as this will demonstrate your readiness for the role.
