Restaurant Manager
Lochgreen House Hotel & Spa
Full Time
We’re looking for an experienced and hands-on Restaurant Manager to lead our front-of-house team at Lochgreen House Hotel & Spa. You’ll play a key role in delivering exceptional service, supporting your team, and ensuring every guest enjoys a high-quality dining experience.
At RAD Hotel Group, we pride ourselves on delivering exceptional hospitality, distinctive venues, and a commitment to excellence. Our award-winning collection of hotels across Scotland each has its own unique personality, but all share the same RAD values: quality, passion, and genuine care for both our guests and our people.
What You’ll Be Doing:
- Lead, train, and motivate the front-of-house team to deliver excellent guest experiences.
- Oversee the day-to-day running of the restaurant, including reservations and table flow.
- Support the recruitment, scheduling, training, and development of team members.
- Monitor financial performance, including labour costs, sales targets, and stock control.
- Drive revenue through effective upselling and positive guest engagement.
- Work closely with the kitchen and wider hotel teams to ensure smooth and efficient service.
- Maintain high standards of quality, cleanliness, and presentation throughout the restaurant.
- Handle guest feedback professionally and positively, ensuring concerns are resolved appropriately.
- Ensure compliance with health, safety, licensing, and company standards.
- Help create a welcoming, professional, and memorable dining experience for every guest.
What We’re Looking For:
- Previous experience as a Restaurant Manager, Assistant Manager, or Duty Manager within a hotel or restaurant setting.
- Previous fine dining experience is essential.
- Experience working in a fast-paced hospitality environment.
- Strong leadership, communication, and organisational skills.
- A genuine passion for hospitality and delivering excellent guest experiences.
- Confident, proactive, and able to remain calm under pressure.
- A positive, professional, and team-focused approach.
- A full, valid driving licence is preferred.
What We’ll Offer You:
- Weekly pay.
- 4-weekly TRONQ payments.
- Staff uniform provided.
- Discounts across all RAD Hotel Group venues, including dining, stays, spa, and more!
- Ongoing training and development.
- Career progression opportunities.
- Birthday incentive.
- Length of service incentive.
- The opportunity to be part of the next chapter of Lochgreen House Hotel & Spa as part of RAD Hotel Group.
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Restaurant Manager in Troon employer: RAD Hotel Group
Hetland Hall Hotel, as part of the RAD Hotel Group, offers a vibrant work culture where every team member plays a crucial role in creating exceptional guest experiences. With a focus on employee growth and development, we provide ongoing training and opportunities for advancement within the hospitality sector, all set in the picturesque surroundings of our country house hotel. Join us for a rewarding career where your contributions are valued and celebrated.
