At a Glance
- Tasks: Ensure smooth hotel operations overnight, assist guests, and maintain high service standards.
- Company: Join the award-winning RAD Hotel Group known for exceptional hospitality.
- Benefits: Weekly pay, tips, career growth, training, and discounts across venues.
- Other info: Ideal for those seeking flexible hours and a fun, fast-paced role.
- Why this job: Be part of a dynamic team creating memorable guest experiences in a vibrant environment.
- Qualifications: Customer service skills, reliability, and ability to work night shifts required.
The predicted salary is between 9.9 - 12.1 £ per hour.
- Night Porter
- Lochgreen House Hotel
- Part-Time
We are currently looking for a reliable, proactive, and customer-focused Night Porter to join the team at Lochgreen House Hotel.
This hands-on role is ideal for someone who thrives in a fast-paced hospitality environment and takes pride in delivering exceptional guest experiences.
As Night Porter, you will play a key role in ensuring the smooth running of the hotel during overnight hours, maintaining high standards of service, safety, and presentation at all times.
At RAD Hotel Group, we are passionate about creating memorable experiences through outstanding hospitality, distinctive venues, and genuine care for our guests and team members.
Our award-winning collection of hotels across Scotland each has its own character while sharing the same RAD values: quality, passion, and excellence.
What You’ll Be Doing
- Setting up wedding and event spaces for weddings, conferences, and special occasions.
- Assisting guests with late check-ins and check-outs, responding promptly to requests and enquiries.
- Carrying out regular security and safety checks throughout the hotel to ensure guest wellbeing.
- Assisting with luggage, deliveries, and maintaining a clean, organised, and welcoming environment.
- Providing bar service during the night shift in a friendly and professional manner.
- Completing night audit procedures and balancing daily financial records accurately.
- Reporting maintenance issues, incidents, or security concerns to the appropriate departments.
- Supporting other departments where required to ensure smooth overnight operations.
What We’re Looking For
- Previous experience in a similar hospitality or hotel role is preferred.
- Strong customer service and communication skills, with a friendly and approachable manner.
- Ability to work independently, use initiative, and remain calm under pressure.
- Flexible and reliable, with availability to work night shifts, weekends, and holidays.
- Excellent attention to detail and problem‑solving abilities.
- Professional presentation and a strong work ethic.
- Applicants must be 18 years of age or older.
- A valid driver’s licence and access to your own transport is desirable due to shift times.
What We’ll Offer You
- 4-weekly tips
- Weekly pay
- Career progression opportunities
- Training and development
- Uniform provided
- Discount across all RAD Hotel Group venues
- Birthday Incentive
- Length of Service Incentive
- #J-18808-Ljbffr
Night Porter in Troon employer: RAD Hotel Group
RAD Hotel Group is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. Located in the picturesque Troon, Scotland, our Spa Manager role not only provides a competitive salary but also the chance to lead a dedicated team in delivering outstanding guest experiences, all while enjoying the unique benefits of working in a luxury wellness environment.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter in Troon
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at RAD Hotel Group and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Night Porter in Troon
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at RAD Hotel Group that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at RAD Hotel Group.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at RAD Hotel Group get a sense of who you are beyond your experience!
How to prepare for a job interview at RAD Hotel Group
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at RAD Hotel Group and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
