Guest Experience Leader - Front Desk & Reservations

Guest Experience Leader - Front Desk & Reservations

Full-Time No working from home possible
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Lochside House Hotel & Spa in Ayrshire is seeking an experienced Reception Manager to lead the hotel reception, ensuring warm, professional and exceptional guest experiences from arrival to departure.

You will oversee check-ins/outs, reservations, payments and inquiries, train the team, work with the GM and other departments, and drive guest satisfaction with strong leadership and attention to detail.

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Guest Experience Leader - Front Desk & Reservations employer: RAD Hotel Group

Hetland Hall Hotel, as part of the RAD Hotel Group, offers a vibrant work culture where every team member plays a crucial role in creating exceptional guest experiences. With a focus on employee growth and development, we provide ongoing training and opportunities for advancement within the hospitality sector, all set in the picturesque surroundings of our country house hotel. Join us for a rewarding career where your contributions are valued and celebrated.

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Contact Details:

RAD Hotel Group Recruitment Team