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- Tasks: Ensure smooth hotel operations, provide excellent customer service, and maintain safety standards during night shifts.
- Company: Join the award-winning RAD Hotel Group known for exceptional hospitality and unique venues.
- Benefits: Weekly pay, tips, career progression, training, and discounts across all venues.
- Why this job: Be part of a dynamic team creating memorable experiences for guests every night.
- Qualifications: Experience in hospitality, strong customer service skills, and ability to work independently.
- Other info: Flexible hours with opportunities for extra shifts during peak times.
The predicted salary is between 12 - 16 £ per hour.
We are looking for a reliable and proactive Night Porter to join our team at Dalmeny Park House Hotel. This hands-on role is ideal for someone who thrives in a dynamic environment. You will ensure smooth hotel operations during the night shift, provide excellent customer service, and maintain high safety and service standards for all guests.
At RAD Hotel Group, we pride ourselves on creating memorable experiences through exceptional hospitality, distinctive venues, and a commitment to excellence. Our award-winning collection of hotels across Scotland each has its own unique personality but all share the same RAD values: quality, passion, and genuine care for our guests and people.
What You'll Be Doing:
- Set up wedding and event spaces for weddings, conferences, and other occasions.
- Respond to guest requests and assist with late check-ins/outs, ensuring all needs are met.
- Ensure the safety and security of the hotel and its guests through regular checks of public areas and rooms.
- Assist with luggage, deliveries, and help maintain a clean, organized hotel environment.
- Provide bar service to guests during the night, ensuring a welcoming and friendly atmosphere.
- Complete night audit duties, balancing financial records for the day.
- Report maintenance issues or security concerns to the relevant departments.
What We're Looking For:
- Experience in a similar role, ideally in the hotel or hospitality industry.
- Strong customer service skills with the ability to engage and interact positively with guests.
- Ability to work independently and take initiative.
- Flexibility to work night shifts, weekends, and holidays as required.
- Excellent attention to detail and proactive problem-solving skills.
- A professional and friendly demeanour, with a strong work ethic.
- Must be 18 years or older.
- A driver's license and access to your own vehicle is preferred.
What We Can Offer You:
- 4-weekly tips
- Weekly pay
- Career progression opportunities
- Training and development
- Uniform provided
- Discount across all 8 RAD Hotel Group venues
- Birthday incentive
- Length of service incentives
Night Porter in Glasgow employer: RAD Hotel Group
Contact Detail:
RAD Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Glasgow
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Porter role.
✨Tip Number 2
Be proactive! If you see a job opening at Dalmeny Park House Hotel, don’t just wait for them to call you. Show your enthusiasm by following up after applying through our website. A little nudge can make a big difference!
✨Tip Number 3
Prepare for the interview by knowing the hotel inside out. Familiarise yourself with RAD Hotel Group’s values and think about how your experience aligns with their commitment to quality and exceptional service.
✨Tip Number 4
Show off your customer service skills during the interview! Share specific examples of how you've gone above and beyond for guests in previous roles. This will demonstrate that you’re the perfect fit for the Night Porter position.
We think you need these skills to ace Night Porter in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or similar roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your customer service prowess!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the Night Porter role at Dalmeny Park House Hotel and how you can contribute to our team. Keep it friendly and professional!
Show Off Your Flexibility: Since this role involves night shifts and weekends, make sure to mention your availability. We appreciate candidates who are ready to jump in during peak times and holidays, so let us know when you can work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at RAD Hotel Group
✨Know the Hotel Inside Out
Before your interview, take some time to research Dalmeny Park House Hotel and RAD Hotel Group. Familiarise yourself with their values, services, and any recent news. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Customer Service Skills
As a Night Porter, excellent customer service is key. Prepare examples from your past experiences where you've gone above and beyond for guests. Think about how you can demonstrate your proactive approach and ability to handle requests or issues that may arise during the night shift.
✨Highlight Your Problem-Solving Abilities
In a dynamic environment like a hotel, things can change quickly. Be ready to discuss situations where you've had to think on your feet or resolve unexpected problems. This will illustrate your ability to maintain high safety and service standards, which is crucial for this role.
✨Dress the Part and Be Professional
Even though it's a night shift role, first impressions matter. Dress smartly for your interview to reflect the professional image of the hotel. A friendly demeanour and a strong work ethic will also go a long way in making a positive impression on your interviewers.
