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- Tasks: Welcome guests with a smile and provide top-notch service in a stunning coastal resort.
- Company: Join the award-winning RAD Hotel Group at Seamill Hydro Hotel Resort.
- Benefits: Weekly pay, tips, discounts, staff meals, and career growth opportunities.
- Other info: Enjoy a dynamic work environment with clear paths for career progression.
- Why this job: Be part of a vibrant team creating memorable experiences for guests.
- Qualifications: Experience in hospitality, excellent communication, and a passion for customer service.
The predicted salary is between 22000 - 26000 £ per year.
We’re looking for a dedicated Front of House Host to join the team at Seamill Hydro Hotel Resort. If you have a passion for delivering excellent guest service and enjoy creating a welcoming atmosphere, this is the perfect opportunity for you. Seamill Hydro Hotel Resort is renowned for its stunning location with breath‑taking coastal views and exceptional hospitality. As part of the award‑winning RAD Hotel Group, the resort offers diverse dining options, event spaces, and the new Hydro Health Club.
What You’ll Be Doing:
- Greeting and welcoming guests with a friendly and professional manner, ensuring a memorable first impression.
- Offering exceptional customer service across various resort areas, including reception and dining.
- Be confident in using and managing ResDiary to optimise availability within the restaurant.
- Liaise with the Restaurant Manager and Section Leaders to ensure tables are turned around in a timely manner.
- Managing restaurant duties such as hosting, taking orders, and resolving customer feedback or issues.
- Ensuring all front‑of‑house areas remain clean, organised, and welcoming.
What We’re Looking For:
- Previous experience in a similar quality hotel or resort.
- Excellent communication and interpersonal skills.
- Strong customer service skills with a passion for hospitality.
- Ability to work in a fast‑paced environment while maintaining high service standards.
- Knowledge of food and drink trends is a plus, but not essential.
- A positive, proactive attitude and a willingness to go above and beyond for our guests.
What We’ll Offer You:
- Weekly pay and 4‑weekly tips.
- Competitive rate of pay.
- Discounts across all 8 RAD Hotel Group venues (food, accommodation, events, and more).
- Discounted membership at Hydro Health Club.
- Staff meals on duty.
- Ongoing training and development opportunities.
- Clear career progression paths.
- Staff uniform provided.
- Birthday and Length of Service Incentives.
Front of House Host employer: RAD Hotel Group
Contact Detail:
RAD Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Host
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Seamill Hydro Hotel Resort. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Front of House Host, you'll be the face of the resort. Role-play common scenarios with friends or family to boost your confidence in greeting guests and handling any issues that might arise. Remember, a warm smile goes a long way!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the resort's high standards.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It not only streamlines the process but also gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Front of House Host
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you create a welcoming atmosphere.
Tailor Your Experience: Make sure to highlight any previous experience in similar roles. We love seeing how your background aligns with what we’re looking for, so be specific about your customer service skills and any relevant duties you've handled.
Be Professional Yet Friendly: Remember, we’re all about excellent guest service! Use a friendly tone in your application while maintaining professionalism. This will give us a taste of how you’ll interact with our guests at Seamill Hydro.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Seamill Hydro Hotel Resort.
How to prepare for a job interview at RAD Hotel Group
✨Know the Resort Inside Out
Before your interview, take some time to research Seamill Hydro Hotel Resort. Familiarise yourself with its services, dining options, and unique features. This will not only impress the interviewers but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about situations where you went above and beyond for guests, as this aligns perfectly with what they’re looking for in a Front of House Host.
✨Practice Your Communication
As a Front of House Host, excellent communication is key. Practice speaking clearly and confidently about your experiences. You might even want to role-play common scenarios, like greeting guests or handling feedback, to show your interpersonal skills.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.