Hospitality Operations Lead: Guest Experience & Team Growth in Cumnock

Hospitality Operations Lead: Guest Experience & Team Growth in Cumnock

Cumnock Full-Time 25000 - 32000 Β£ / year (est.) No working from home possible
RAD Hotel Group

At a Glance

  • Tasks: Lead a team to deliver exceptional guest experiences and manage daily hotel operations.
  • Company: Join RAD Hotel Group, a vibrant hospitality leader in Cumnock.
  • Benefits: Enjoy competitive pay, career growth, training, discounts, and free meals on duty.
  • Other info: Dynamic work environment with plenty of opportunities for personal and professional growth.
  • Why this job: Make a real impact on guest satisfaction while developing your leadership skills.
  • Qualifications: Supervisory experience in hospitality and a passion for customer service.

The predicted salary is between 25000 - 32000 Β£ per year.

RAD Hotel Group in Cumnock is seeking an Assistant Operations Manager to oversee the daily operations of the Royal Hotel. The role involves leading a team to ensure exceptional service delivery and managing guest feedback effectively.

Candidates should have supervisory experience in the hospitality sector and a strong customer service mindset.

The position offers a competitive rate of pay, opportunities for career progression and ongoing training, as well as employee benefits such as discounts across all RAD venues and staff meals while on duty.

Hospitality Operations Lead: Guest Experience & Team Growth in Cumnock employer: RAD Hotel Group

RAD Hotel Group in Cumnock is an exceptional employer that prioritises both guest experience and team growth. With a strong focus on career progression, ongoing training, and generous employee benefits including discounts across all venues and complimentary staff meals, we foster a supportive work culture that values every team member's contribution to delivering outstanding service.

RAD Hotel Group

Contact Details:

RAD Hotel Group Recruitment Team

We think you need these skills to ace Hospitality Operations Lead: Guest Experience & Team Growth in Cumnock

Supervisory Experience
Customer Service Mindset
Team Leadership
Service Delivery Management
Guest Feedback Management
Hospitality Sector Knowledge
Training and Development