Duty Manager - Lead Hotel Ops & Guest Experience in Cumnock
Duty Manager - Lead Hotel Ops & Guest Experience

Duty Manager - Lead Hotel Ops & Guest Experience in Cumnock

Cumnock Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Oversee daily hotel operations and ensure top-notch guest experiences.
  • Company: Renowned hotel chain with a focus on exceptional service.
  • Benefits: Weekly pay, paid overtime, and career development opportunities.
  • Why this job: Join a dynamic team and make a difference in guest satisfaction.
  • Qualifications: Supervisory experience and strong communication skills required.
  • Other info: Flexible shifts in a vibrant hospitality environment.

The predicted salary is between 30000 - 42000 Β£ per year.

A notable hotel chain seeks a Duty Manager for their Royal Hotel in Cumnock. The role involves overseeing daily operations, ensuring exceptional guest service, and supporting a high-performing team.

Candidates should have experience in supervisory roles, excellent communication skills, and the ability to multitask under pressure. The position includes varied shifts and offers benefits such as weekly pay, paid overtime, and opportunities for career development.

Duty Manager - Lead Hotel Ops & Guest Experience in Cumnock employer: RAD Hotel Group

Join a prestigious hotel chain as a Duty Manager at the Royal Hotel in Cumnock, where you will be part of a vibrant work culture that prioritises exceptional guest experiences and team collaboration. With benefits like weekly pay, paid overtime, and ample opportunities for career advancement, this role not only offers a rewarding career path but also a supportive environment that values your contributions and growth. Experience the unique charm of Cumnock while working in a dynamic setting that encourages professional development and excellence in hospitality.
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Contact Detail:

RAD Hotel Group Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Duty Manager - Lead Hotel Ops & Guest Experience in Cumnock

✨Tip Number 1

Network like a pro! Reach out to people in the hotel industry, especially those who work at the Royal Hotel or similar establishments. A friendly chat can lead to insider info about the role and even a referral!

✨Tip Number 2

Show off your personality! When you get that interview, let your passion for guest experience shine through. Share stories that highlight your multitasking skills and how you've handled pressure in past roles.

✨Tip Number 3

Research the hotel chain! Knowing their values and what makes them stand out will help you tailor your responses during interviews. Plus, it shows you're genuinely interested in being part of their team.

✨Tip Number 4

Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it’s a great way to stay updated on any new opportunities that pop up!

We think you need these skills to ace Duty Manager - Lead Hotel Ops & Guest Experience in Cumnock

Supervisory Experience
Exceptional Guest Service
Communication Skills
Multitasking
Team Leadership
Operational Oversight
Problem-Solving Skills
Adaptability
Time Management

Some tips for your application 🫑

Show Off Your Experience: When you're writing your application, make sure to highlight your supervisory experience. We want to see how you've led teams and handled guest interactions in the past. Use specific examples to show us what you can bring to the table!

Communicate Clearly: Excellent communication skills are key for this role, so let that shine through in your application. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!

Multitasking Magic: Since the job involves multitasking under pressure, share instances where you've successfully juggled multiple responsibilities. We love to see how you manage your time and priorities, especially in a busy environment like a hotel.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!

How to prepare for a job interview at RAD Hotel Group

✨Know the Hotel Inside Out

Before your interview, do some research on the Royal Hotel in Cumnock. Familiarise yourself with its services, guest reviews, and any recent news. This will show your genuine interest in the role and help you answer questions about how you can enhance guest experience.

✨Showcase Your Leadership Skills

As a Duty Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your communication skills and how you motivate others, as this is crucial for maintaining high performance.

✨Prepare for Scenario-Based Questions

Expect to face scenario-based questions that assess your problem-solving abilities under pressure. Think of situations where you had to multitask or handle difficult guests. Practising these scenarios will help you articulate your thought process clearly during the interview.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready. Inquire about the hotel's approach to guest feedback or how they support career development for their staff. This not only shows your enthusiasm but also helps you gauge if the hotel aligns with your career goals.

Duty Manager - Lead Hotel Ops & Guest Experience in Cumnock
RAD Hotel Group
Location: Cumnock

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