At a Glance
- Tasks: Lead a dynamic team to create unforgettable events and ensure smooth operations.
- Company: Join the award-winning, family-owned RAD Hotel Group at Radstone Hotel.
- Benefits: Competitive pay, tips, career growth, training, discounts, and staff meals.
- Other info: Flexible shifts with opportunities for personal and professional development.
- Why this job: Be part of a passionate team delivering memorable experiences in a stunning venue.
- Qualifications: Experience in events management, strong leadership, and excellent communication skills.
The predicted salary is between 28103 - 34348 £ per year.
- Conference & Banqueting Manager
- Radstone Hotel
- Full-Time
We are seeking an experienced and enthusiastic Conference & Banqueting Manager to join the team at Radstone Hotel.
In this hands-on role, you will lead the Conference & Banqueting team in delivering exceptional weddings, conferences, private functions and events, ensuring every occasion runs smoothly and exceeds guest expectations.
Part of the award-winning, family-owned RAD Hotel Group, Radstone Hotel is a renowned destination wedding and events venue with stunning views over the Lanarkshire countryside.
Join a passionate team in a vibrant and dynamic environment, where we work together to deliver memorable experiences for our guests.
What You’ll Be Doing
- Lead and manage the Conference & Banqueting team to deliver exceptional weddings, conferences, private functions and events.
- Oversee the smooth running of events from set-up through to completion, ensuring the highest standards of service.
- Work closely with the wider hotel team to understand and deliver guest requirements.
- Lead by example, providing hands‑on support during busy events and ensuring the team maintains a professional and welcoming approach.
- Recruit, train, coach and develop team members to support high standards of performance and service.
- Ensure function rooms, bars and event spaces are prepared and presented to the required standard.
- Monitor guest satisfaction and deal with queries or issues promptly and professionally.
- Support with event planning and ensure all operational details are communicated effectively to the relevant departments.
- Help maximise revenue through effective upselling and ensuring all agreed event requirements are delivered.
- Maintain a positive, professional and collaborative working environment within the team.
What We’re Looking For
- Proven experience in a Conference & Banqueting, Events or Hospitality Management role.
- Strong leadership and people management skills, with the ability to motivate and develop a team.
- Excellent organisational skills and exceptional attention to detail.
- A positive, proactive and professional approach to problem solving.
- Excellent communication and customer service skills.
- The ability to remain calm and organised in a fast‑paced environment.
- A genuine passion for delivering exceptional events and memorable guest experiences.
- Flexibility to work varied shifts, including evenings, weekends and events.
What We’ll Offer You?
- Competitive rate of pay
- 4‑weekly tips
- Career progression opportunities
- Training and development
- Discounts across all RAD Hotel Group venues
- Staff meals on duty
- Birthday incentive
- Length of Service incentive
- #J-18808-Ljbffr
Conference & Banqueting Manager employer: RAD Hotel Group
RAD Hotel Group is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. Located in the picturesque Troon, Scotland, our Spa Manager role not only provides a competitive salary but also the chance to lead a dedicated team in delivering outstanding guest experiences, all while enjoying the unique benefits of working in a luxury wellness environment.
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Banqueting Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like RAD Hotel Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to RAD Hotel Group
Don't be shy about reaching out to RAD Hotel Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Conference & Banqueting Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about RAD Hotel Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at RAD Hotel Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
