At a Glance
- Tasks: Lead a brand-new café, ensuring exceptional service and a welcoming atmosphere.
- Company: Join the RAD Hotel Group, known for outstanding hospitality and support.
- Benefits: Weekly pay, tips, career progression, health club access, and discounts.
- Other info: Enjoy ongoing training and a positive work environment.
- Why this job: Shape the future of a new café while developing your career in hospitality.
- Qualifications: Experience in café management and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
- Café Manager
- Seamill Hydro Hotel & Resort
- 35 Hours per Week
We are looking for an enthusiastic and experienced Café Manager to lead our brand-new café at Seamill Hydro Hotel & Resort.
This is an exciting opportunity for a passionate hospitality professional to oversee the day-to-day running of a new café concept, delivering exceptional service in a warm, welcoming environment.
At RAD Hotel Group, we're proud to deliver exceptional hospitality across our award-winning collection of hotels.
With a commitment to quality, passion, and genuine care for both our guests and our people, we offer a supportive environment where you can develop your career while helping to shape the future of our newly enhanced leisure facilities.
What You'll Be Doing
- Oversee the day-to-day operation of the café, ensuring exceptional customer service at all times.
- Lead, motivate, and support the café team, creating a positive and welcoming working environment.
- Manage staff rotas, daily briefings, and team performance.
- Maintain high standards of food presentation, cleanliness, and hygiene in line with company procedures.
- Monitor stock levels, place orders, and minimise waste.
- Prepare and serve food and drinks made in the café, ensuring smooth and efficient service.
- Handle guest enquiries and resolve any issues professionally and promptly.
- Ensure compliance with all food safety, health & safety, and licensing regulations.
- Drive sales by maintaining excellent standards and promoting seasonal offers where appropriate.
What We're Looking For
- Previous supervisory or management experience within a café, coffee shop, restaurant, or hotel.
- A genuine passion for delivering outstanding customer service.
- Strong leadership and people management skills.
- Excellent organisational and communication skills.
- The ability to remain calm and organised in a fast-paced environment.
- Experience with stock control and ordering.
- Flexibility to work a variety of shifts, including weekends.
What We'll Offer You
- Weekly pay.
- 4-weekly tips.
- Career progression opportunities within RAD Hotel Group.
- Complimentary access to our newly renovated Hydro Health Club.
- Ongoing training and development to enhance your skills.
- Uniform provided.
- Discounts across all RAD Hotel Group venues.
- Birthday Incentive.
- Length of service awards.
- #J-18808-Ljbffr
Cafe Manager employer: RAD Hotel Group
RAD Hotel Group is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. Located in the picturesque Troon, Scotland, our Spa Manager role not only provides a competitive salary but also the chance to lead a dedicated team in delivering outstanding guest experiences, all while enjoying the unique benefits of working in a luxury wellness environment.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like RAD Hotel Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to RAD Hotel Group
Don't be shy about reaching out to RAD Hotel Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cafe Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about RAD Hotel Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at RAD Hotel Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
