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- Tasks: Lead hotel operations and ensure guests have an unforgettable experience.
- Company: Join a prestigious hotel group in beautiful Scotland.
- Benefits: Enjoy paid overtime, ongoing training, and development opportunities.
- Why this job: Make a real difference in guest experiences while developing your career.
- Qualifications: Supervisory experience in hospitality and excellent customer service skills.
- Other info: Flexible shifts, including weekends and holidays, to fit your lifestyle.
The predicted salary is between 30000 - 42000 £ per year.
A prominent hotel group in Scotland is seeking a Duty Manager for the Brig o' Doon House Hotel. The role involves overseeing daily hotel operations, ensuring high standards of service, and leading staff.
Ideal candidates should have:
- Supervisory experience in hospitality
- Exceptional customer service skills
- A strong attention to detail
Flexibility to work various shifts, including weekends and holidays, is essential. The position offers a range of benefits including paid overtime and ongoing training and development.
Hotel Duty Manager — Lead Operations & Guest Experience in Ayr employer: RAD Hotel Group
Contact Detail:
RAD Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Duty Manager — Lead Operations & Guest Experience in Ayr
✨Tip Number 1
Network like a pro! Reach out to folks in the hospitality industry, especially those who work at the Brig o' Doon House Hotel. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for guest experience shine through. Share stories that highlight your supervisory skills and how you've gone above and beyond for customers.
✨Tip Number 3
Be flexible and ready to adapt! The hotel industry is all about quick changes, so demonstrate your ability to handle various shifts and unexpected situations during your conversations with potential employers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Hotel Duty Manager — Lead Operations & Guest Experience in Ayr
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your supervisory experience in hospitality. We want to see how you've led teams and ensured high standards of service in your previous roles.
Customer Service is Key: Don’t forget to showcase your exceptional customer service skills! Share specific examples of how you've gone above and beyond for guests, as this is crucial for the Duty Manager role.
Attention to Detail Matters: We love candidates who pay attention to detail. In your application, mention instances where your keen eye has made a difference in operations or guest experiences. It shows us you care about the little things!
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Brig o' Doon House Hotel.
How to prepare for a job interview at RAD Hotel Group
✨Know the Hotel Inside Out
Before your interview, do some research on the Brig o' Doon House Hotel. Familiarise yourself with its history, services, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their values and operations.
✨Showcase Your Supervisory Skills
Prepare specific examples from your past experience where you've successfully led a team or handled challenging situations. Highlight your ability to motivate staff and maintain high service standards, as this is crucial for the Duty Manager role.
✨Demonstrate Customer Service Excellence
Think of scenarios where you went above and beyond for a guest. Be ready to discuss how you handle complaints and ensure guest satisfaction. This will illustrate your commitment to exceptional customer service, which is key in hospitality.
✨Flexibility is Key
Since the role requires working various shifts, be prepared to discuss your availability and willingness to adapt. Mention any previous experience working flexible hours and how you manage work-life balance, as this will reassure them of your commitment.
