At a Glance
- Tasks: Maintain and enhance resort facilities, ensuring a safe and welcoming environment for guests.
- Company: Join RACV Torquay, a purpose-driven organisation in the heart of Victoria’s Great Ocean Road.
- Benefits: Enjoy a supportive team, career growth opportunities, and a chance to make a real impact.
- Other info: Diverse and inclusive workplace with a focus on personal growth and development.
- Why this job: Be part of a dynamic team creating memorable experiences for guests while developing your skills.
- Qualifications: Handyman skills, strong communication, and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future. At RACV Torquay, situated at the start of Victoria’s Great Ocean Road and famous surf coast, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.
About the Opportunity
As a Handyperson, you’ll play a key role in maintaining RACV property infrastructure across the Torquay Resort. Your focus will be on delivering timely, high-quality maintenance work, proactively identifying issues, supporting resort operations, and ensuring a safe and well-presented environment at all times.
What You’ll Do
- Carry out general building, aquatics plant and equipment maintenance to keep our facilities safe, functional and guest-ready.
- Identify and schedule maintenance requirements through regular property assessments.
- Assist with preventative and periodic maintenance programs.
- Maintain high standards of work area presentation and regulatory compliance.
- Provide excellent service when working with internal teams to support guest and member needs.
- Supervise contractors and contribute to strong supplier relationships.
- Support process improvements, team collaboration and broader property initiatives.
- Promote safe work practices and help with incident/accident investigations where required.
What You’ll Bring
- Knowledge of facility, building and equipment maintenance.
- General handyman skills across areas such as carpentry, painting, electrical, plumbing.
- Strong communication skills and the ability to work independently.
- Ability to manage time and multiple tasks effectively.
- Physically fit with a strong customer service ethic.
- Exposure to hotel or resort maintenance operations.
- Restricted electrical licence or aquatics accreditation.
- Experience using building management systems and property databases.
- Computer literacy, ideally MS Office suite.
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.
Resort Handyperson: Crafting Safe, Guest-Ready Spaces in Torquay employer: RACV
RACV Torquay is an exceptional employer that fosters a supportive and inclusive work culture, allowing employees to thrive in their roles while contributing to meaningful travel experiences. Located at the stunning start of Victoria’s Great Ocean Road, our team enjoys not only the beauty of the surroundings but also ample opportunities for professional growth and development within a purpose-driven organisation. Join us to be part of a dedicated leisure team committed to creating safe, guest-ready spaces and enhancing the overall experience for visitors.
StudySmarter Expert Advice🤫
We think this is how you could land Resort Handyperson: Crafting Safe, Guest-Ready Spaces in Torquay
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the resort industry. A personal recommendation can go a long way in landing that Handyperson role.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to discuss specific maintenance tasks you've tackled before. Share stories about how you’ve kept spaces safe and guest-ready — it’ll make you stand out!
✨Tip Number 3
Be proactive! If you notice something that could use a bit of TLC during your visit to the resort, mention it. This shows your attention to detail and commitment to maintaining high standards, which is exactly what they’re looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities there, so keep checking back for new roles that fit your skills.
We think you need these skills to ace Resort Handyperson: Crafting Safe, Guest-Ready Spaces in Torquay
Some tips for your application 🫡
Show Your Skills:Make sure to highlight your handyman skills in your application. Whether it's carpentry, plumbing, or electrical work, we want to see what you can do! Tailor your experience to match the job description and show us how you can keep our resort guest-ready.
Be Personable:Since you'll be working closely with our team and guests, let your personality shine through in your written application. We value strong communication skills, so don’t hesitate to share examples of how you've provided excellent service in the past.
Keep It Relevant:When writing your application, focus on experiences that relate directly to the role. Mention any previous work in hotel or resort maintenance, and how you’ve contributed to a safe and well-presented environment. This will help us see how you fit into our supportive leisure team.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our purpose-driven organisation!
How to prepare for a job interview at RACV
✨Know Your Stuff
Make sure you brush up on your general handyman skills, especially in carpentry, plumbing, and electrical work. Be ready to discuss specific examples of maintenance tasks you've handled in the past, as this will show your practical knowledge and experience.
✨Show Off Your Communication Skills
Since you'll be working with internal teams and supervising contractors, it's crucial to demonstrate your strong communication abilities. Prepare to share instances where you've effectively collaborated with others or resolved conflicts to keep things running smoothly.
✨Be Proactive
Highlight your ability to identify maintenance issues before they become problems. Discuss any experiences where you've implemented preventative measures or improved processes, as this aligns perfectly with the role's focus on maintaining a safe and guest-ready environment.
✨Emphasise Customer Service
Remember, you're not just fixing things; you're enhancing the guest experience. Share stories that showcase your customer service ethic and how you've gone above and beyond to ensure guests have a great time at the resort.
