At a Glance
- Tasks: Lead the Golf Shop team and ensure top-notch service for members and guests.
- Company: Join RACV, a purpose-driven organisation at the heart of Victoria’s Great Ocean Road.
- Benefits: Enjoy discounts, free parking, ongoing training, and a supportive work environment.
- Other info: Be part of a diverse team that values inclusivity and personal growth.
- Why this job: Shape your career in a dynamic industry while helping others enjoy their leisure time.
- Qualifications: Previous supervisory experience in retail and a passion for golf are essential.
The predicted salary is between 25000 - 30000 £ per year.
Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future. At RACV Torquay, situated at the start of Victoria’s Great Ocean Road and famous surf coast, enjoy the best of tourism and have room to grow in a changing industry that’s yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.
About the Opportunity
RACV is seeking a hands-on Golf Shop Supervisor to support the smooth, profitable and service-focused operation of our Golf Shop. In this role, you’ll help lead the Golf Shop team, deliver high-quality service to members and guests, support daily operations, and contribute to the successful delivery of golf events and golf days. Working closely with the Golf Operations Manager, you’ll supervise and coordinate team activities, assist with rostering, stock management, merchandising, cash handling, member enquiries, equipment hire, and the overall presentation of the Golf Shop. You’ll also play an important role in building strong member and guest relationships, promoting RACV facilities and services, and maintaining a safe, collaborative and customer-focused environment.
About you
To be successful, you’ll bring:
- Previous experience in a supervisory role within a retail outlet
- Strong leadership and operational management skills
- Golf playing knowledge and a sound understanding of golfing etiquette
- General understanding of golf rules, regulations, handicapping and course etiquette
- Knowledge of golf equipment
- Understanding of customer management, service standards, selling, cross-selling and upselling techniques
- Ability to build rapport, manage member feedback and contribute to a positive team culture
- Responsible Service of Alcohol Certificate, or willingness to obtain one on the job
- Knowledge of MICLUB systems
- Experience working within a golf operations environment at a golf course
We are Offering
- Discounts on RACV products & resorts
- Uniform + Free parking onsite
- Monthly employee reward and recognition program
- Ongoing training and career development
The RACV difference
Be part of a team who cares. Back your ambition and find a new career with RACV. You can learn more about the RACV at careers.racv.com.au. Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check. At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business.
Application
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check. Applicants will be required to complete an initial 20-minute AI online chat interview.
Golf Shop Supervisor in Torquay employer: RACV
RACV is an exceptional employer that prioritises employee growth and development, offering comprehensive training and flexible shifts to accommodate a work-life balance. With a vibrant work culture that values teamwork and a genuine passion for service, employees enjoy unique perks and the opportunity to engage with guests in a dynamic hospitality environment. Located in a prime area, RACV provides a rewarding experience for those looking to thrive in the hospitality industry.
