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- Tasks: Lead a dynamic team to deliver exceptional food and beverage experiences.
- Company: Join RACV, a purpose-driven organisation focused on meaningful travel and leisure.
- Benefits: Enjoy discounts, free parking, ongoing training, and a supportive work environment.
- Other info: Flexible hours with opportunities for career growth in a vibrant setting.
- Why this job: Shape the future of hospitality while helping others enjoy their best lives.
- Qualifications: Experience in food and beverage leadership and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future. At RACV Torquay, situated at the start of Victoria’s Great Ocean Road and famous surf coast, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.
About the Opportunity
We’re looking for an experienced Food & Beverage Team Leader to support the day‑to‑day operation of our food and beverage outlets and deliver exceptional service to RACV members, guests and visitors. In this hands‑on role, you’ll work closely with the Outlet Manager to lead frontline teams, ensure high service standards, and contribute to a safe, welcoming and efficient dining experience across our diverse venues.
Key responsibilities will include:
- Lead and support F&B Attendants during service, setting the standard for service excellence
- Assist with daily outlet operations, including staffing, cash handling and end‑of‑day processes
- Deliver high‑quality service across a la carte, buffet, function and event settings
- Train, coach and provide feedback to team members
- Manage customer enquiries, complaints and challenging situations with confidence
- Ensure compliance with RSA, health, safety and RACV policies
- Minimise wastage and support cost‑effective operations
What you’ll need to be successful:
- Proven experience in a Food & Beverage team leader role (ideally within a hotel, resort or similar environment)
- Strong knowledge of food and beverage service styles, wine and beverages
- Excellent communication and people leadership skills
- Ability to thrive in a fast‑paced, hands‑on service environment
- RSA certification (or willingness to obtain)
- Flexibility to work across a 7‑day roster, including weekends
We are Offering:
- Discounts on RACV products & resorts
- Uniform + Free parking onsite
- Monthly employee reward and recognition program
- Ongoing training and career development
The RACV difference:
Be part of a team who cares. Back your ambition and find a new career with RACV. At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business.
Food & Beverage Team Leader in Torquay employer: RACV
Contact Detail:
RACV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Team Leader in Torquay
✨Tip Number 1
Network like a pro! Reach out to your connections in the food and beverage industry, especially those who might know someone at RACV. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or even an informal chat, let your passion for food and beverage shine through. We want to see how you can bring that energy to our team!
✨Tip Number 3
Be prepared with examples! Think of specific situations where you've led a team or handled a tricky customer. We love hearing about real experiences that showcase your skills and how you handle challenges.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're keen on joining our awesome team at RACV Torquay!
We think you need these skills to ace Food & Beverage Team Leader in Torquay
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your enthusiasm for delivering exceptional service shine through. We want to see how you can contribute to creating memorable experiences for our guests at RACV Torquay.
Highlight Relevant Experience: Make sure to showcase your previous experience in a Food & Beverage team leader role. We’re looking for specific examples of how you've led teams and maintained high service standards in similar environments.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. Remember, we want to get to know you quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with RACV.
How to prepare for a job interview at RACV
✨Know Your Menu
Familiarise yourself with the food and beverage offerings at RACV Torquay. Being able to discuss the menu confidently and suggest pairings will show your passion for the role and impress the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight specific situations where you trained staff or resolved conflicts, as this will demonstrate your ability to manage and inspire others.
✨Emphasise Customer Service Excellence
Be ready to share stories about how you've gone above and beyond for customers. This role is all about creating memorable experiences, so showcasing your commitment to service will resonate well with the interviewers.
✨Understand Compliance and Safety Standards
Brush up on RSA regulations and health and safety policies relevant to the food and beverage industry. Showing that you prioritise compliance will reflect your professionalism and readiness for the role.