At a Glance
- Tasks: Deliver exceptional customer service in a vibrant dining and events environment.
- Company: Join RACV Torquay, a purpose-driven organisation at the heart of Victoria’s Great Ocean Road.
- Benefits: Enjoy competitive pay, discounts, free parking, and ongoing training opportunities.
- Other info: Flexible shifts available, perfect for balancing work with studies.
- Why this job: Be part of a supportive team creating memorable experiences for guests.
- Qualifications: Experience in fast-paced food and beverage service with a passion for hospitality.
The predicted salary is between 12 - 15 £ per hour.
Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future. At RACV Torquay, situated at the start of Victoria’s Great Ocean Road and famous surf coast, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.
About the Opportunity
We are looking for skilled Food & Beverage Attendants, to join our professional team to deliver a high standard of customer service with a friendly, positive ‘can do’ attitude and a helpful approach. This could be just the right role for you? In the role, you’ll have the opportunity to experience working across all our outlets with a broad range of service styles including conference & events, casual dining, pool and bar service.
Key Responsibilities
- Greeting customers
- Providing detailed menu knowledge & explanation
- Taking orders
- Communicating with the kitchen
- Set up & clearing of tables
- Interacting with guests
With rosters available two weeks in advance, our team's roster allows us to maintain consistency in our work schedules. Availability to work 3-5 shifts per week with evenings + weekends is ideal.
What you’ll need to be successful
- Previous experience working in a customer focused venue within fast-paced food and beverage service.
- A genuine love of hospitality and providing great service.
- Current VIC RSA Certificate
- Exceptional communication skills with a bright & friendly personality.
- The ability to quickly build rapport with guests and your team.
We are Offering
- Competitive Hourly Rate + Penalties evenings, weekends & public holidays
- Discounts on RACV products & resorts
- Uniform + Free parking onsite
- Monthly employee reward and recognition program
- Ongoing training and career development
Applicants will be required to provide evidence of their eligibility to work in Australia and to consent to a criminal record check. Additionally, applicants will be required to complete an initial 20-minute AI online chat interview. Applicants must also submit a CV via the application link. At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business.
F&B Attendant (Grade 2) – Casual Dining & Events in Torquay employer: RACV
RACV Torquay is an exceptional employer that fosters a supportive and inclusive work culture, perfect for those passionate about hospitality. Located at the stunning start of Victoria’s Great Ocean Road, employees enjoy competitive pay, flexible rosters, and opportunities for ongoing training and career development, all while contributing to meaningful experiences for guests. Join our dedicated team and be part of a purpose-driven organisation committed to creating memorable moments in a vibrant tourism setting.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Attendant (Grade 2) – Casual Dining & Events in Torquay
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on RACV and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing great service, think of examples from your past experiences where you went above and beyond for a guest. Be ready to share these stories during your chat.
✨Tip Number 3
Dress the part! When you show up for your interview or online chat, make sure you look presentable. A smart appearance can make a great first impression and shows that you take the opportunity seriously.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team at RACV Torquay!
We think you need these skills to ace F&B Attendant (Grade 2) – Casual Dining & Events in Torquay
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your customer service skills and how you enjoy making guests feel special.
Tailor Your CV:Make sure your CV is tailored to the F&B Attendant role. Highlight relevant experience in fast-paced food and beverage settings, and don’t forget to mention your current VIC RSA Certificate!
Be Personable:We’re looking for a friendly and positive attitude, so let your personality come through in your written application. Use a warm tone and express your eagerness to join our supportive leisure team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your CV and get you started on this exciting journey with RACV Torquay.
How to prepare for a job interview at RACV
✨Know Your Menu
Familiarise yourself with the menu and any specials before the interview. Being able to discuss dishes confidently shows your genuine interest in the role and helps you stand out as a knowledgeable candidate.
✨Show Your Personality
Since this role is all about customer interaction, let your bright and friendly personality shine through during the interview. Share examples of how you've built rapport with guests in the past to demonstrate your people skills.
✨Demonstrate Your Flexibility
Highlight your availability and willingness to work evenings and weekends. This shows that you're committed to being a team player and can adapt to the fast-paced environment of casual dining and events.
✨Prepare for the AI Chat
Don’t forget about the initial AI online chat interview! Practice answering common questions clearly and concisely. This will help you feel more comfortable and confident when it’s time for the real thing.
