At a Glance
- Tasks: Maintain RACV property infrastructure and ensure a safe, guest-ready environment.
- Company: Join a purpose-driven organisation at RACV Torquay, near the stunning Great Ocean Road.
- Benefits: Enjoy a supportive team culture, career growth, and meaningful work experiences.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional development.
- Why this job: Make a real impact in tourism while developing your handyman skills.
- Qualifications: Handyman skills, strong communication, and ability to manage multiple tasks.
The predicted salary is between 30000 - 40000 £ per year.
Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future. At RACV Torquay, situated at the start of Victoria’s Great Ocean Road and famous surf coast, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.
About the Opportunity
As a Handyperson, you’ll play a key role in maintaining RACV property infrastructure across the Torquay Resort. Your focus will be on delivering timely, high-quality maintenance work, proactively identifying issues, supporting resort operations, and ensuring a safe and well-presented environment at all times.
What You’ll Do
- Carry out general building, aquatics plant and equipment maintenance to keep our facilities safe, functional and guest-ready.
- Identify and schedule maintenance requirements through regular property assessments.
- Assist with preventative and periodic maintenance programs.
- Maintain high standards of work area presentation and regulatory compliance.
- Provide excellent service when working with internal teams to support guest and member needs.
- Supervise contractors and contribute to strong supplier relationships.
- Support process improvements, team collaboration and broader property initiatives.
- Promote safe work practices and help with incident/accident investigations where required.
What You’ll Bring
- Knowledge of facility, building and equipment maintenance.
- General handyman skills across areas such as carpentry, painting, electrical, plumbing.
- Strong communication skills and the ability to work independently.
- Ability to manage time and multiple tasks effectively.
- Physically fit with a strong customer service ethic.
- Exposure to hotel or resort maintenance operations.
- Restricted electrical licence or aquatics accreditation.
- Experience using building management systems and property databases.
- Computer literacy, ideally MS Office suite.
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.
Handyperson employer: RACV
RACV Torquay is an exceptional employer that fosters a supportive and inclusive work culture, allowing employees to thrive in a dynamic environment at the stunning start of Victoria’s Great Ocean Road. With a focus on personal and professional growth, team members enjoy opportunities to enhance their skills while contributing to meaningful experiences for guests and members alike. Join us in shaping a cleaner energy future and delivering high-quality service in a beautiful coastal setting.
StudySmarter Expert Advice🤫
We think this is how you could land Handyperson
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on RACV and its values. This way, you can show how your skills as a Handyperson align with their mission of creating meaningful experiences.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to maintenance and customer service. Think about specific examples from your past work that highlight your handyman skills and ability to work independently.
✨Tip Number 3
Show off your communication skills! During the interview, be sure to demonstrate how you can effectively collaborate with internal teams and manage relationships with contractors. This is key in ensuring a smooth operation at the resort.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Handyperson
Some tips for your application 🫡
Show Your Skills:Make sure to highlight your handyman skills in your application. Whether it's carpentry, plumbing, or electrical work, we want to see what you can do! Tailor your experience to match the job description and show us how you can keep our facilities guest-ready.
Be Personable:Strong communication is key for this role. When writing your application, let your personality shine through! We’re looking for someone who can connect with both our team and guests, so don’t be shy about sharing your customer service experiences.
Detail Your Experience:Don’t forget to mention any relevant experience in hotel or resort maintenance operations. We love seeing candidates who understand the unique challenges of maintaining a property like ours. Be specific about your past roles and responsibilities!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our amazing team at RACV Torquay!
How to prepare for a job interview at RACV
✨Know Your Stuff
Make sure you brush up on your general handyman skills, especially in carpentry, plumbing, and electrical work. Be ready to discuss specific examples of maintenance tasks you've handled in the past, as this will show your practical knowledge and experience.
✨Showcase Your Communication Skills
Since you'll be working with internal teams and supervising contractors, it's crucial to demonstrate your strong communication abilities. Prepare to share instances where you've effectively collaborated with others or resolved conflicts to keep projects on track.
✨Be Proactive
Highlight your ability to identify and schedule maintenance needs before they become issues. Think of examples where you've taken the initiative to improve processes or enhance safety standards, as this aligns perfectly with the role's focus on proactive maintenance.
✨Emphasise Customer Service
As a Handyperson, you'll need to provide excellent service to guests and members. Be prepared to discuss how you've gone above and beyond in previous roles to ensure customer satisfaction, and how you can bring that same ethic to RACV Torquay.
