At a Glance
- Tasks: Lead food and beverage operations, ensuring exceptional service and guest satisfaction.
- Company: Join RACV, a purpose-driven organisation making a difference in travel and hospitality.
- Benefits: Enjoy free parking, uniforms provided, employee discounts, and career development opportunities.
- Other info: Be part of a supportive team at a stunning resort on the Great Ocean Road.
- Why this job: Make a lasting impact in a dynamic environment while growing your career.
- Qualifications: Proven leadership in fast-paced settings and strong customer service skills.
The predicted salary is between 28800 - 43200 £ per year.
At RACV Torquay, situated at the start of Victoria’s Great Ocean Road and famous surf coast, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.
About the Opportunity
Join RACV and lead high-performing Food & Beverage teams across premium hospitality environments. As a Food & Beverage Duty Manager, you’ll oversee the day-to-day operations of conferences, events, restaurants, bars, and in-room dining, ensuring exceptional guest experiences while driving commercial performance.
Key responsibilities
- Lead and motivate front-of-house teams to deliver outstanding service
- Oversee multi-outlet operations, including restaurants, bars and events
- Manage rosters, labour costs, stock control and daily cash handling
- Support business performance through reporting and continuous improvement initiatives
- Handle guest feedback and resolve complex service issues professionally
- Collaborate with kitchen, events and leadership teams to deliver seamless operation
What you’ll need to be successful
- Proven supervisory experience within hospitality, ideally in a 4–5 star environment
- Strong leadership and team development capability
- Commercial awareness including budgeting, reporting and cost control
- Exceptional communication skills and customer-first mindset
- RSA certification required
We are Offering
- Discounts on RACV products & resorts
- Uniform + Free parking onsite
- Monthly employee reward and recognition program
- Ongoing training and career development
The RACV difference
Be part of a team who cares. Back your ambition and find a new career with RACV.
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business.
Food & Beverage Duty Manager in Torquay employer: RACV
RACV is an exceptional employer that prioritises employee growth and development within a vibrant and supportive work culture. Located at the stunning RACV Torquay Resort, team members enjoy exclusive benefits, including discounts on a range of RACV products and services, while being part of a purpose-driven organisation dedicated to creating memorable experiences in travel and hospitality. Join us to make a meaningful impact in a dynamic environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Duty Manager in Torquay
✨Tip Number 1
Get to know the company culture! Before your interview, check out RACV's values and mission. This will help you connect your experience with what they stand for, making you a more appealing candidate.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led teams or handled tough situations in high-pressure environments. This will show them you're ready to take charge as a Food & Beverage Duty Manager.
✨Tip Number 3
Be prepared to discuss guest satisfaction strategies. They want someone who can elevate the guest experience, so come armed with ideas on how to handle feedback and improve service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the RACV team!
We think you need these skills to ace Food & Beverage Duty Manager in Torquay
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the food and beverage industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for guests.
Tailor Your CV:Make sure your CV highlights relevant experience in high-volume environments and showcases your leadership skills. We love seeing how your past roles have prepared you for this exciting opportunity at RACV.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences effectively without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic role. Plus, it’s super easy to do!
How to prepare for a job interview at RACV
✨Know Your F&B Operations
Before the interview, brush up on your knowledge of food and beverage operations. Understand the key aspects of managing restaurants, bars, and events, as well as the importance of guest satisfaction. This will help you speak confidently about how you can contribute to the team.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading teams in high-pressure environments. Share specific examples of how you've motivated staff, handled conflicts, and ensured excellent service. This will demonstrate your capability to manage the diverse F&B operations effectively.
✨Emphasise Customer Service Excellence
Highlight your commitment to guest relations during the interview. Prepare to share stories where you went above and beyond to resolve issues or enhance a guest's experience. This aligns perfectly with RACV's focus on creating memorable experiences for their guests.
✨Understand Financial Acumen
Familiarise yourself with basic financial concepts related to budgeting and profitability in the hospitality sector. Be ready to discuss how you’ve managed costs or driven sales in previous roles. This will show that you understand the business side of F&B operations, which is crucial for the role.
