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For Companies At a Glance
- Tasks: Lead food and beverage operations, ensuring exceptional service and guest satisfaction.
- Company: Join RACV, a purpose-driven organisation making a difference in travel and hospitality.
- Benefits: Enjoy free parking, uniforms provided, employee discounts, and career development opportunities.
- Why this job: Make a lasting impact in a dynamic environment while growing your career.
- Qualifications: Proven leadership in fast-paced settings and strong customer service skills.
- Other info: Be part of a supportive team at a stunning resort on the Great Ocean Road.
The predicted salary is between 28800 - 43200 £ per year.
Overview
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- Permanent Full Time Opportunity | Excellent Benefits with Exclusive Discounts on RACV Products
- Join an Incredible Team and be Provided with Career and Development Opportunities
Join a Purpose-Driven Organisation Creating Impact Through Travel, Hospitality, Home Services, and Sustainable Energy
At RACV, we’re committed to making a difference, whether it\\u2019s through delivering exceptional travel and leisure experiences, providing useful and reliable home services and products, supporting safer journeys for drivers, or advancing a cleaner energy future.
Located at the gateway to Victoria’s iconic Great Ocean Road
RACV Torquay Resort offers a unique blend of natural beauty, world-class amenities, and warm hospitality. Nestled on the Surf Coast, our resort provides the perfect backdrop for a meaningful career in the tourism and hospitality industry, where opportunities for personal and professional growth are abundant.
We’re inviting you to become part of our passionate and supportive team, united by a common purpose: to help people enjoy life to the fullest, on holiday, at home, or while making memories with loved ones.
About the Opportunity
We are seeking a passionate and experienced Food & Beverage Duty Manager to take the lead across our diverse and dynamic F&B operations, including multiple restaurants, stylish bars, in-room dining, lounges, and our premium conference and events spaces.
As the Food & Beverage Duty Manager, you will oversee the daily food and beverage operations of the venue, ensuring seamless service, operational excellence, and guest satisfaction. The role requires strong expertise in managing large-scale conferences, events, weddings, and functions, as well as supporting restaurant and bar operations when required.
With a focus on excellence, innovation, and guest satisfaction, this is your opportunity to bring your leadership skills to a truly rewarding role, one that offers challenge, variety, and the chance to make a lasting impact.
Key Responsibilities
- Operational Oversight: Lead day-to-day F&B activities, including service standards, event coordination, and smooth venue operations.
- Staff Leadership & Training: Recruit, train, and motivate staff to deliver consistent, high-quality service.
- Guest Experience: Handle guest feedback, resolve issues promptly, and implement strategies to elevate satisfaction.
- Inventory & Stock Control: Manage stock levels, monitor usage, and plan orders to minimize waste and meet demand.
- Health & Safety Compliance: Ensure strict adherence to hygiene, safety, and regulatory standards.
- Financial Oversight: Monitor expenses, support budget goals, and contribute to driving sales and profitability.
- Reporting & Communication: Maintain clear communication with teams and provide regular performance updates to management
What We\\u2019re Offering
- Free parking on-site
- Uniforms provided and laundered on site
- Long term development and career opportunities
- Employee discounts on RACV products & services, including our portfolio of 9 resorts
What We’re Looking For
- Proven leadership in high-volume, fast-paced environments.
- Strong customer service focus with a professional approach to guest relations.
- Excellent organizational and multitasking skills.
- Effective communicator across staff, guests, and management.
- Skilled in problem-solving and conflict resolution.
- Solid financial acumen with an understanding of budgets and profitability strategies.
The RACV Difference
At RACV, we support your ambition. Discover a career where you\\u2019re supported, valued, and empowered to grow – every step of the way.
Application Process
You can learn more about the RACV at careers.racv.com.au
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check. and whether any reasonable adjustments may be required.
Submit your CV via the link below.
How to apply:
- Click Apply Now and log in to your Candidate Profile
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Food & Beverage Duty Manager employer: RACV
Contact Detail:
RACV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Duty Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out RACV's values and mission. This will help you connect your experience with what they stand for, making you a more appealing candidate.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led teams or handled tough situations in high-pressure environments. This will show them you're ready to take charge as a Food & Beverage Duty Manager.
✨Tip Number 3
Be prepared to discuss guest satisfaction strategies. They want someone who can elevate the guest experience, so come armed with ideas on how to handle feedback and improve service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the RACV team!
We think you need these skills to ace Food & Beverage Duty Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the food and beverage industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for guests.
Tailor Your CV: Make sure your CV highlights relevant experience in high-volume environments and showcases your leadership skills. We love seeing how your past roles have prepared you for this exciting opportunity at RACV.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences effectively without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic role. Plus, it’s super easy to do!
How to prepare for a job interview at RACV
✨Know Your F&B Operations
Before the interview, brush up on your knowledge of food and beverage operations. Understand the key aspects of managing restaurants, bars, and events, as well as the importance of guest satisfaction. This will help you speak confidently about how you can contribute to the team.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading teams in high-pressure environments. Share specific examples of how you've motivated staff, handled conflicts, and ensured excellent service. This will demonstrate your capability to manage the diverse F&B operations effectively.
✨Emphasise Customer Service Excellence
Highlight your commitment to guest relations during the interview. Prepare to share stories where you went above and beyond to resolve issues or enhance a guest's experience. This aligns perfectly with RACV's focus on creating memorable experiences for their guests.
✨Understand Financial Acumen
Familiarise yourself with basic financial concepts related to budgeting and profitability in the hospitality sector. Be ready to discuss how you’ve managed costs or driven sales in previous roles. This will show that you understand the business side of F&B operations, which is crucial for the role.
