Senior Solution Architect (Apps)
Senior Solution Architect (Apps)

Senior Solution Architect (Apps)

London Full-Time 54000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead innovative application solutions and collaborate with teams to design transformative tech for clients.
  • Company: Join Rackspace Technology, a leader in cloud services and customer-centric support.
  • Benefits: Enjoy remote work options, competitive pay, and opportunities for professional growth.
  • Why this job: Be part of a dynamic team that values creativity and drives impactful technology solutions.
  • Qualifications: Bring your expertise in cloud technologies and application modernisation; industry certifications are a plus.
  • Other info: This role is UK-based but connects you with a global team across EMEA.

The predicted salary is between 54000 - 84000 £ per year.

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We have evolved Fanatical Support to encompass the entire customer journey - providing Fanatical Experience from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.

We are looking for an experienced candidate for the Application Services Pre-Sales Solution Architect, which is a specialty domain role that applies a specialised knowledge of solutioning principles and technology to select sales opportunities. The candidate will be regarded as an expert inside of Rackspace in an Application Services solutioning team. This role works in close collaboration with the sales, solutions and delivery team to design specific and innovative Application Services components related to the customers, application development, modernisation and other transformative initiatives. This will often be part of a wider end-to-end solution including platform design, managed services, security, data/AI. Additionally, the role leads internal efforts to build credibility within specific technologies as they apply to Cloud Native Development Services. The role is UK based, however will work with the global Rackspace team focusing on delivering solutions to new and existing customers within the EMEA region.

Responsibilities:

  • Develop deep professional relationships with clients and act as a trusted business and technical advisor for client executives.
  • Well versed in related topics with the ability to navigate complex negotiations.
  • Provides guidance, expertise, and training to new team members.
  • Exercises independent judgment in selecting methods, techniques, and evaluation criteria for obtaining results.
  • Determines methods and procedures on new assignments with little instruction.
  • Influence is beyond their personal role and leads pre-sales projects with impact across multiple Rackspace teams including but not limited to Subject Matter Experts (SMEs), Product Management and the Solutions and Sales teams.
  • Provides mentorship to fellow Solution team members.
  • Leads customer workshops to educate on specific technologies and concepts.
  • Elevates the rest of the solutions team in their area of expertise.
  • Evaluates customer needs and provides direction on technical and transformational concepts that solve for current and future challenges.
  • Writes formal project proposals, responds to RFIs, RFPs and bids, and statements of work that capture the customer's requirements, propose innovative solutions that meet their business and technical objectives and estimate the effort required to execute projects aimed at specific goals and target outcomes.
  • Responsible for associated activities such as capturing notes and activities in Salesforce and assisting in managing deal pipeline.
  • Recognises buying signs, compelling events, and decision makers.
  • Foresees potential technical and business customer objections early in the sales cycle.
  • Overcomes concerns and lowers customer risk to selecting Rackspace.
  • As a Trusted Advisor, uncovers both overt and latent pains specific to their specialty domain expertise.
  • Demonstrates strong judgment and creativity in selecting methods and techniques for obtaining solutions.
  • Works on complex problems of diverse scope where analysis of data requires evaluation of identifiable factors.

Qualifications:

  • Experienced professional using best practices and knowledge of internal or external business issues to improve products or services.
  • Strong understanding of modernising legacy applications into modern applications via methodologies such as rehosting, re-platforming, serverless or container adoption.
  • Recognised within Rackspace for their proven extensive technical knowledge within a specific domain (Application Modernisation, DevOps).
  • Requires solid understanding of the processes, procedures and systems used to accomplish the work and in-depth familiarity with the broader underlying concepts in own job family/job discipline.
  • Specialised technical knowledge in the specialty domain with ability to quickly learn new concepts.
  • Strong understanding of developing cloud native modern applications and software development practices.
  • Maintains an in-depth knowledge of one or more Cloud Hyperscaler (i.e. AWS, Azure, GCP).
  • Builds and maintains strong knowledge of the entire Rackspace portfolio.
  • Knowledge of building containerised applications and systems on modern container orchestration platforms.
  • Knowledge of CI/CD pipelines with respect to serverless and container application preferred.
  • Excellent attention to detail, communication skills (written and verbal) and interpersonal skills.
  • Ability to prioritise deals, training, and initiatives through highly effective time management.
  • Excellent problem solving, analytical, presentation, and whiteboarding skills.
  • Track record of success working through technical challenges requiring specialty knowledge within enterprise organisations.
  • Advanced knowledge and thought leadership on technology and industry trends that affect development decisions for enterprise organisations.
  • Bachelor's degree in Engineering, Computer Science, Information Systems, or Business required or close to 10+ years of working experience in a similar capacity in a technical presales or delivery capacity.
  • At least ONE industry certification required: AWS preferred, Azure, GCP, etc.
  • At least ONE top tier technical certification in a highly desired: i.e. CISSP, ITIL MALC, etc.

Senior Solution Architect (Apps) employer: Rackspace

Rackspace Technology is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration among passionate experts in the cloud technology space. With a strong commitment to employee growth, we provide extensive training and mentorship opportunities, ensuring that our team members can thrive in their careers while delivering Fanatical Experience to our clients. Located in the UK but part of a global team, employees benefit from a diverse and inclusive environment that values creativity and technical expertise, making it an ideal place for those seeking meaningful and rewarding employment.
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Contact Detail:

Rackspace Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Solution Architect (Apps)

✨Tip Number 1

Network with current and former employees of Rackspace to gain insights into the company culture and expectations for the Senior Solution Architect role. This can help you tailor your approach and demonstrate your understanding of their values during interviews.

✨Tip Number 2

Familiarise yourself with the latest trends in cloud technologies and application modernisation. Being able to discuss these topics intelligently will show your passion and expertise, making you a more attractive candidate.

✨Tip Number 3

Prepare to showcase your problem-solving skills through real-world examples. Be ready to discuss specific challenges you've faced in previous roles and how you overcame them, particularly in relation to application development and cloud solutions.

✨Tip Number 4

Engage with Rackspace's online presence, such as their social media channels or webinars. This not only keeps you informed about their latest offerings but also demonstrates your genuine interest in the company and its mission.

We think you need these skills to ace Senior Solution Architect (Apps)

Cloud Native Development
Application Modernisation
DevOps Practices
Technical Pre-Sales Expertise
Client Relationship Management
Negotiation Skills
Project Management (Agile and Waterfall)
Salesforce Proficiency
Proposal Writing
RFI/RFP Response
Technical Documentation
Containerisation Knowledge
CI/CD Pipeline Understanding
Software Development Practices
Interpersonal Communication Skills
Analytical Problem Solving
Mentorship and Training
Industry Trend Awareness
Technical Certifications (AWS, Azure, GCP)
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Senior Solution Architect role. Focus on your expertise in application modernisation, cloud technologies, and any specific projects that demonstrate your ability to lead pre-sales initiatives.

Craft a Compelling Cover Letter: Your cover letter should not only express your enthusiasm for the position but also showcase your understanding of Rackspace's services. Mention how your background in cloud native development and your problem-solving skills can contribute to their mission of providing Fanatical Support.

Highlight Relevant Certifications: List any industry certifications you hold, especially those related to AWS, Azure, or GCP. This will demonstrate your commitment to professional development and your technical expertise, which is crucial for this role.

Showcase Your Communication Skills: Since the role involves acting as a trusted advisor and leading customer workshops, emphasise your strong communication skills. Provide examples of how you've successfully navigated complex negotiations or educated clients on technical concepts in previous roles.

How to prepare for a job interview at Rackspace

✨Showcase Your Technical Expertise

As a Senior Solution Architect, you'll need to demonstrate your deep understanding of application modernisation and cloud technologies. Be prepared to discuss specific projects where you've successfully implemented solutions, and highlight your familiarity with tools like Salesforce and CI/CD pipelines.

✨Prepare for Complex Problem-Solving Scenarios

Expect to face questions that assess your ability to navigate complex technical challenges. Think of examples from your past experiences where you had to analyse diverse factors to arrive at a solution, and be ready to explain your thought process clearly.

✨Demonstrate Your Mentorship Skills

Since the role involves providing guidance to new team members, be ready to share instances where you've mentored others. Highlight how you helped them grow and the impact it had on the team's performance.

✨Understand the Customer's Business Needs

As a trusted advisor, it's crucial to show that you can uncover both overt and latent customer pains. Prepare to discuss how you've previously engaged with clients to understand their needs and how you tailored solutions to meet those requirements.

Senior Solution Architect (Apps)
Rackspace
R
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