Executive Assistant

We are currently looking for an experienced Executive Assistant to provide comprehensive support services to two regional members of our executive leadership team in our EMEA business. The role will require someone with a proven track record working across multiple time zones, managing international travel and complex diary management.

Key Responsibilities

• Perform secretarial and administrative duties.
• Manage schedules, arrange appointments, travel, meetings, conference calls, etc.
• Complete schedule and travel management.
• Coordinate internal and external meetings (agenda, book rooms, catering).
• Provide specialised administrative support to relieve executive, administrative, and line and staff managers of administrative duties.
• Handle details of a highly confidential and critical nature.
• Collect and prepare information for use in discussions/meetings of executive staff and outside individuals.
• Ownership of leadership meetings - run agenda, coordinate presentations, distribute materials, take action items for leader.
• Prepare and submit expenses and may monitor adherence to department budgets.
• Support development and modification of presentations.
• Make high-level contacts of a sensitive nature inside and outside the company and participate in problem resolution.
• Maintain moderately complex spreadsheets.
• Provide information in support of complex requests for department projects, programs, and/or events.
• Create some presentations independently.
• Requires in-depth knowledge of company operations, policies, and procedures.
• Provide high-level administrative support by conducting research, preparing reports, handling information requests, collecting and preparing information for use in discussions/meetings of executive staff and outside individuals, and preparing presentation materials for board of director meetings.
• Develop and maintain complex spreadsheets.
• Maintain data sources for departmental records and management information reporting.
• Create, develop and modify presentations independently.
• Collect data and generate management information reports and graphics.
• Develop and execute a technology application development strategy that aligns with the company's business goals and drives innovation.
• Provide thought leadership in technology trends and best practices.

Knowledge

• Organisational skills, detail-oriented with demonstrated ability to handle multiple priorities and to take initiative to resolve issues.
• Background in C-level service and support with capacity to navigate, digest, and make decisions effectively.
• Proven mastery and experience in high volume calendar and messaging management using Microsoft Outlook.
• Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround.
• Proven problem solver with experience leveraging partnerships to find solutions.
• Ability to prioritise and complete high volumes of tasks, varying projects, and carry out event planning quickly and with little to no guidance.
• Ability to solve difficult or complex problems that affect people within the department or other related groups.
• Ability to meet tight deadlines and can switch gears at a moment's notice.

Skills

• Comfortable working across many different time zones.
• Strong verbal and written communication skills.
• Proactive approach to recognising needs, anticipating issues, and solving problems.
• Ability to think creatively, function independently and work proactively in a fast-paced environment.
• Handle complexity and demands with a sense of urgency, drive and passion.
• Proficiency with MS Office to include Excel, PowerPoint and Word.
• Strong interpersonal skills as demonstrated by the ability to effectively partner with all levels of management, employees and external clients.
• Demonstrated ability to take initiative, problem-solve and work in a fast-paced, executive setting.

Education

• Bachelor’s degree or equivalent experience.
• 5 – 7 years of experience.

About Rackspace Technology

We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimising returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.

Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, colour, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.