At a Glance
- Tasks: Lead network security projects and manage multi-vendor firewall systems.
- Company: Join Rackspace Technology, a leader in cloud services and support.
- Benefits: Competitive salary, flexible schedule, and opportunities for professional growth.
- Other info: Dynamic team environment with 24/7 coverage and excellent career advancement.
- Why this job: Be at the forefront of network security and make a real impact.
- Qualifications: Advanced experience in network security and Cisco/Palo Alto expertise required.
The predicted salary is between 60000 - 80000 £ per year.
Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.
We are seeking 3x experienced Network Security Engineers (Level III) to join our infrastructure team. These roles require significant experience in the security space for someone who can seamlessly navigate traditional hardware, software-defined networking, and advanced load-balancing solutions. You will be the primary architect and administrator for our high-availability security stack, with a specific focus on Cisco (ASA/Firepower/ISE), Palo Alto, F5 BIG-IP, and VMware NSX.
Key Responsibilities:- Multi-Vendor Firewall Management: Lead the migration, configuration, and maintenance of Cisco ASA (Classic) and Firepower (FTD) systems, while managing a robust Palo Alto environment via Panorama.
- Application Delivery & Security: Design and manage F5 BIG-IP solutions, focusing on LTM (Local Traffic Manager) for load balancing and ASM/WAF (Application Security Manager) for protecting web applications.
- Software-Defined Networking (SDN): Implement and manage micro-segmentation policies and virtualized security services within VMware NSX (T/V) environments.
- Legacy to Next-Gen Migration: Architect strategies to transition legacy Cisco ASA rulesets to Cisco Firepower or Palo Alto NGFWs without service disruption.
- Tier 3 Support: Act as the highest escalation point for complex network outages, security breaches, or performance degradation across the global fabric. Provide exceptional customer support via the phone and ticketing system.
- Own level-appropriate customer requests and issues, seeing them through to resolution.
- Own support escalations from other engineers and support teams according to escalation procedures.
- Collaborate with Service Delivery Managers and Account Executives to build strong customer relationships.
- Work closely with customers in the pre-implementation process to design and architect desired customer solutions.
- Work closely with the implementation team to quality check deployments and perform initial vulnerability assessment as part of the customer environment acceptance process.
- Research, plan and coordinate complex maintenance activities.
- Participate in Root Cause Analysis (RCA) exercises to drive process & technology improvements.
- Collaborate and share knowledge with other administrators and engineers via articles and training presentations.
- Contribute to the development of technical best practices for administrative responsibilities.
- Prepare and review defined policy and process standards.
- Ability to communicate effectively, both verbally and in writing, with customers as well as with internal stakeholders, including preparing and presenting to customers electronically as well as on-site.
- Must be able to work a flexible schedule, 24x7x365 coverage, including holidays and weekends.
- Cisco Specialist: Advanced knowledge of Cisco ASA (CLI/ASDM) and Firepower Threat Defense (FTD) managed via FMC.
- Palo Alto Expert: Deep experience with Palo Alto NGFW features (App-ID, User-ID, SSL Decryption).
- Load Balancing: Proficiency in F5 BIG-IP, including iRules development, SSL offloading, and traffic steering.
- Virtualization: Hands-on experience with VMware NSX, specifically in configuring distributed firewalls (DFW) and edge gateways.
- Protocols: Mastery of TCP/IP, BGP, OSPF, and deep packet inspection.
- CCNP Security – Required.
- CCIE Security – Highly Preferred.
- Specialist certifications in Firepower or ASA are a significant plus.
- PCNSE (Palo Alto Networks Certified Network Security Engineer) – Highly Preferred.
- Advanced level experience in network security engineering.
- Demonstrated experience managing complex firewall rule bases (10,000+ rules) across disparate platforms.
- Expertise in troubleshooting complex asymmetric routing issues and application-level latency in a multi-vendor environment.
Network Security Engineer III (UK NetSec Pod) x3 employer: Rackspace Technology
Rackspace Technology is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. With a strong focus on employee growth, we provide extensive training opportunities and encourage our engineers to develop their skills in cutting-edge technologies. Our commitment to Fanatical Experience™ ensures that you will be part of a passionate team dedicated to delivering outstanding service, all while enjoying the benefits of a flexible schedule and a supportive culture in the heart of the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Network Security Engineer III (UK NetSec Pod) x3
✨Tip Number 1
Network security roles are all about showcasing your hands-on experience. When you get the chance to chat with recruiters or during interviews, make sure to highlight specific projects where you've managed firewalls or implemented security solutions. We want to hear about your successes and how you tackled challenges!
✨Tip Number 2
Networking is key! Connect with professionals in the industry through LinkedIn or local meetups. Share your knowledge and learn from others. We often find that personal connections can lead to job opportunities that aren’t even advertised yet!
✨Tip Number 3
Don’t underestimate the power of preparation. Research Rackspace Technology and understand their services and culture. When you’re in an interview, drop in some insights about how your skills align with their needs. It shows you’re genuinely interested and ready to contribute!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it gives you a chance to tailor your application to what we’re looking for. Let’s get you on board!
We think you need these skills to ace Network Security Engineer III (UK NetSec Pod) x3
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Network Security Engineer role. Highlight your experience with Cisco, Palo Alto, and F5 BIG-IP, as well as any relevant certifications. We want to see how your skills match up with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about network security and how your experience aligns with our needs. We love seeing enthusiasm and a personal touch in applications.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled complex network issues or security breaches in the past. We’re all about proactive solutions, so let us know how you’ve made a difference!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Rackspace Technology!
How to prepare for a job interview at Rackspace Technology
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, especially Cisco ASA, Palo Alto, and F5 BIG-IP. Brush up on your knowledge of micro-segmentation policies and how to manage complex firewall rule bases, as these will likely come up during technical discussions.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've tackled complex network outages or security breaches. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your role in resolving issues and improving processes.
✨Communicate Clearly and Confidently
Since effective communication is key, practice explaining technical concepts in simple terms. Be ready to present your ideas clearly, whether it’s during a technical assessment or when discussing your previous experiences with customers and stakeholders.
✨Demonstrate Your Team Spirit
Collaboration is crucial in this role, so be prepared to talk about how you’ve worked with other engineers and teams in the past. Share examples of how you’ve contributed to knowledge sharing or training sessions, as this shows you value teamwork and continuous improvement.
