Customer Solutions Architect in Cardiff

Customer Solutions Architect in Cardiff

Cardiff Full-Time 36000 - 60000 £ / year (est.) No home office possible
Rackspace Technology

At a Glance

  • Tasks: Lead the design and implementation of secure cloud solutions for customers.
  • Company: Join a forward-thinking team focused on Sovereign Cloud delivery.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Why this job: Make a real impact by delivering innovative cloud solutions in a structured environment.
  • Qualifications: Experience with VMware, Azure, Windows, Linux, and large-scale migrations.
  • Other info: Collaborative culture with a focus on continuous improvement and customer satisfaction.

The predicted salary is between 36000 - 60000 £ per year.

We are seeking a highly capable and customer‑focused Customer Project Engineer to join our Sovereign Cloud delivery team. This role is dedicated exclusively to project work, leading the design, and supporting deployment, and implementation of secure cloud solutions for customers operating within a UK Sovereign Cloud environment.

This position is ideal for an engineer who enjoys working hands‑on with cloud technologies, thrives in structured project environments, and excels at building strong customer relationships. The candidate should have a broad range of skills across VMware, Azure, Windows, Linux & Microsoft server products, and storage and backups.

As a Project Engineer in the Sovereign Cloud team, you will be responsible for delivering end‑to‑end technical designs (HLD & LLD) across customer projects, acting as the primary technical contact throughout the entire lifecycle. You will translate customer requirements into secure, compliant, and scalable solutions, carrying out design, configuration, deployment, testing, and validation activities while ensuring all work aligns with strict sovereign and security standards.

You will collaborate closely with project managers and internal engineering, security, and operations teams to meet milestones, manage risks, and ensure seamless integration with the wider platform. Your role includes producing high‑quality technical documentation, running customer workshops and knowledge‑transfer sessions, and maintaining clear, proactive communication to ensure customers remain informed and confident in the delivery process.

You will also identify technical issues early, provide expert guidance, and contribute to continuous improvement across project delivery practices.

Skills & Experience Required:
  • Proficient in VMware HCX, Openstack, Windows, Linux technologies
  • Large Scale migration experience
  • High & Low design documentation experience
  • Eligibility to pass BS7858 security check

Customer Solutions Architect in Cardiff employer: Rackspace Technology

Join a forward-thinking company that prioritises innovation and customer satisfaction, offering a dynamic work environment for Customer Solutions Architects. With a strong focus on employee development, you will have access to continuous training opportunities and the chance to work with cutting-edge cloud technologies in a collaborative team setting. Located in the UK, our commitment to a supportive culture ensures that your contributions are valued, making it an excellent place for those seeking meaningful and rewarding employment.
Rackspace Technology

Contact Detail:

Rackspace Technology Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Solutions Architect in Cardiff

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend meetups, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.

✨Tip Number 2

Show off your skills in real-time! If you get the chance, ask for a technical interview or a practical assessment. This is your moment to shine and demonstrate your hands-on experience with cloud technologies.

✨Tip Number 3

Prepare for those tricky questions! Brush up on your knowledge of VMware, Azure, and other relevant tech. Be ready to discuss how you've tackled challenges in past projects and how you can apply that to the role.

✨Tip Number 4

Don't forget to follow up! After interviews, send a quick thank-you note to express your appreciation. It shows you're keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!

We think you need these skills to ace Customer Solutions Architect in Cardiff

Customer-Focused
Project Management
Cloud Technologies
VMware HCX
OpenStack
Windows
Linux
Technical Design (HLD & LLD)
Deployment and Implementation
Technical Documentation
Communication Skills
Risk Management
Problem-Solving Skills
Continuous Improvement
Customer Relationship Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Solutions Architect role. Highlight your hands-on experience with cloud technologies and any relevant projects you've worked on.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about working in the Sovereign Cloud delivery team. Share specific examples of how you've built strong customer relationships and delivered successful projects.

Showcase Your Technical Skills: Don’t forget to mention your proficiency in VMware, Azure, and other technologies listed in the job description. We want to see how your technical expertise aligns with our needs for secure cloud solutions.

Apply Through Our Website: For the best chance of success, make sure you apply through our website. This way, we can easily track your application and get back to you quickly!

How to prepare for a job interview at Rackspace Technology

✨Know Your Cloud Tech Inside Out

Make sure you brush up on your knowledge of VMware, Azure, and Linux technologies. Be ready to discuss your hands-on experience with these tools, as well as any large-scale migration projects you've been involved in. This will show that you're not just familiar with the tech but can also apply it effectively.

✨Prepare for Design Documentation Questions

Since you'll be responsible for producing high-level and low-level design documentation, be prepared to talk about your experience in this area. Bring examples of past documentation you've created and be ready to explain your thought process behind them. This will demonstrate your attention to detail and understanding of project requirements.

✨Showcase Your Customer Relationship Skills

This role is all about building strong customer relationships, so think of examples where you've successfully engaged with clients. Be ready to discuss how you’ve managed customer expectations and communicated technical concepts clearly. This will highlight your ability to keep customers informed and confident throughout the project lifecycle.

✨Emphasise Team Collaboration

Collaboration is key in this role, so be prepared to share experiences where you've worked closely with project managers and engineering teams. Discuss how you’ve contributed to risk management and milestone achievement in past projects. This will illustrate your ability to work effectively within a team and ensure seamless integration across platforms.

Customer Solutions Architect in Cardiff
Rackspace Technology
Location: Cardiff

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