Strategic Accounts Customer Success Leader

Strategic Accounts Customer Success Leader

Full-Time On-site
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Rackspace Technology is seeking a Customer Success Manager for strategic accounts in the UK, hybrid work model. You will lead pre- and post-sales service delivery, sustain strategic partnerships, and drive plans up to two years ahead across multiple stakeholders from technical staff to directors.

You will manage CRM-based retention, identify value-add opportunities, and collaborate with cross-functional teams to resolve issues quickly and deliver WOW customer experiences.

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Contact Details:

Rackspace Technology, Inc. Recruitment Team