At a Glance
- Tasks: Lead a dynamic team and ensure exceptional guest experiences at our premium padel club.
- Company: Join Racketeer, a vibrant social and sporting destination with top-notch facilities.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth in a fun environment.
- Other info: Fast-paced environment with plenty of opportunities to develop your leadership skills.
- Why this job: Be part of an energetic team and make a real impact on guest satisfaction.
- Qualifications: Experience in hospitality or management and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
At Racketeer, we're more than just a padel club. We are a premium social and sporting destination featuring 13 indoor padel courts, a fully equipped gym, wellness facilities, a vibrant food and beverage offering, and a stunning bar area where members and guests can relax, socialise, and enjoy live sport. Open daily from 06:00 to 00:00, Racketeer is a fast-paced, customer-focused environment that delivers exceptional experiences from the moment our guests arrive until the moment they leave.
We are looking for an ambitious, energetic, and hands-on Assistant Manager to help lead our venue, inspire our team, and ensure every guest enjoys a first-class experience.
The Role
As Assistant Manager, you will support the Venue Manager in the day-to-day operation of the business, overseeing multiple departments including reception, food and beverage, gym and wellness facilities, events, and padel operations. You will be a visible leader on the floor, ensuring operational excellence, outstanding customer service, and strong commercial performance throughout the venue.
Key Responsibilities
- Support the overall management of the venue and daily operations
- Lead, motivate, and develop a large team across multiple departments
- Deliver exceptional customer service and member experiences
- Manage shifts and ensure...
Assistant Manager employer: Racketeer
At Racketeer, we pride ourselves on being a premier employer in the leisure and hospitality sector, offering a dynamic work environment where creativity and teamwork thrive. Our commitment to employee development is evident through ongoing training opportunities and a culture that values innovation and excellence, ensuring that our team members grow alongside our vibrant venue. Located in a bustling area, we provide not only competitive benefits but also a unique chance to be part of a community-focused establishment that prioritises exceptional guest experiences and staff well-being.
