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- Tasks: Drive impactful policy change to end homelessness in Wales through collaboration and advocacy.
- Company: Join Crisis, the national charity dedicated to ending homelessness.
- Benefits: Enjoy a competitive salary, flexible working, and generous leave options.
- Why this job: Make a real difference in people's lives while advocating for social justice.
- Qualifications: Strong knowledge of government structures and proven policy influence skills.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
The predicted salary is between 40493 - 40493 £ per year.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: South Wales Skylight to work hybrid in line with Crisis’ Hybrid Working Policy, with an expectation to work a minimum of one day a week from the Skylight more as per business requirements.
About the role
The Senior Policy and Public Affairs Wales role at Crisis is an exciting opportunity to make a big difference in our mission to end homelessness. Through collaborating with colleagues, our frontline services, our members with lived experience of homelessness, key partners, civil servants and Members of the Senedd, you will help to develop and push for impactful policy change in Wales. With the next Senedd term fast approaching and new homelessness legislation expected, you will be joining the team at a critical time in our calls for bold action to end homelessness in Wales. The postholder will be passionate about achieving fairness and equity, advocating for others, and achieving social justice through policy change.
About you
- Excellent knowledge of national and local government structures across Wales, with a proven track record for effectively influencing policy.
- Ability to communicate complex policy issues clearly and concisely to a range of audiences.
- Dedication to seeking effective policy change to help end homelessness, valuing the importance of lived experience in policy development.
- Ability to work both independently and as a member of a team, collaborating with colleagues and building a network across key partners.
- Experienced in working in a busy environment, prioritising workloads and working to deadline.
- While not essential for the role, the ability to speak Welsh is desirable.
We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply. We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness. Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%.
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm.
- Wellbeing Leave to be used flexibly.
- And more! (Full list of benefits available on website).
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the ‘Apply for Job’ button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 18 January 2026 23:59
Interview process: Competency-based interview and a written task.
Interview date and location: Friday 6 February 2026 (in-person) at Crisis Skylight, South Wales, 163 St Helens Road, Swansea, SA1 4DQ.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email jobs@crisis.org.uk and our Talent Acquisition team will contact you to discuss how we can help.
Senior Policy and Public Affairs Officer, Crisis, Wales employer: Rachel Miller
Contact Detail:
Rachel Miller Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Policy and Public Affairs Officer, Crisis, Wales
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Crisis or similar organisations. Attend events, webinars, or even local meet-ups to make those valuable connections that could lead to job opportunities.
✨Tip Number 2
Prepare for the interview by researching Crisis and its mission. Understand their current policies and challenges in Wales. This will help you articulate how your skills can contribute to their goals and show that you're genuinely passionate about ending homelessness.
✨Tip Number 3
Practice your communication skills! Since the role involves conveying complex policy issues, try explaining them to friends or family. This will help you refine your ability to communicate clearly and concisely, which is key for the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Crisis and making a difference in the fight against homelessness.
We think you need these skills to ace Senior Policy and Public Affairs Officer, Crisis, Wales
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand the role and the mission of Crisis. Dive into the job description and think about how your experience aligns with their goals. This will help you tailor your application to show why you're the perfect fit!
Be Clear and Concise: When answering the screening questions, keep it straightforward. Use clear language and avoid jargon. Remember, they want to see how you can communicate complex issues simply, so show them you can do just that!
Show Your Passion: Crisis is all about ending homelessness, so let your passion shine through! Share personal stories or experiences that highlight your commitment to social justice and policy change. This will help you stand out as a candidate who truly cares.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered fairly. Plus, it helps us keep track of everything in one place. So, hit that 'Apply for Job' button and let’s get started!
How to prepare for a job interview at Rachel Miller
✨Know Your Stuff
Make sure you have a solid understanding of the current homelessness policies in Wales and how they impact the community. Brush up on recent legislation and be ready to discuss how your experience aligns with Crisis' mission to end homelessness.
✨Showcase Your Communication Skills
As a Senior Policy and Public Affairs Officer, you'll need to communicate complex issues clearly. Prepare examples of how you've effectively conveyed policy matters to different audiences, whether through presentations, reports, or discussions.
✨Highlight Collaboration Experience
Crisis values teamwork, so be ready to share instances where you've successfully collaborated with colleagues or external partners. Discuss how you built relationships and worked towards common goals, especially in busy environments.
✨Emphasise Lived Experience
If you have any personal connection to homelessness or have worked closely with those who have, don’t shy away from sharing that. Crisis values diverse perspectives, and your insights could be invaluable in shaping effective policy change.
