At a Glance
- Tasks: Lead communications for change programmes and develop strategies to engage stakeholders effectively.
- Company: Centrepoint supports over 16,000 young people annually, aiming to end youth homelessness by 2037.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and a 5% employer pension contribution.
- Other info: This is a 12-month fixed-term contract based in E1, London.
- Why this job: Join during a significant transformation period, influencing change across the organisation.
- Qualifications: Significant experience in change communications and knowledge of methodologies like ADKAR or Kotter required.
The predicted salary is between 46700 - 55800 £ per year.
Closing date: Tuesday, June 23, 2026
Location: E1, London, UK
Ref: RD1595173E1 SCCS
12 month fixed term contract
Salary: £46,700 – £55,800
Interviews: W/C 6 July 2026
About Us
Centrepoint supports over 16,000 young people each year by providing accommodation, health support, life skills and opportunities to access education, training and employment. Our ambition is to end youth homelessness by 2037.
The Communications and Campaigns team helps colleagues, supporters and stakeholders stay informed, engaged and connected to Centrepoint’s strategic priorities. As Centrepoint embarks on a significant period of organisational change and transformation, we’re seeking an experienced communications professional to help colleagues understand, engage with and adopt change across the organisation.
The Role
Working closely with senior leaders and programme teams, you’ll lead the communications approach across key transformation programmes, creating clear, engaging and effective communications that build understanding, confidence and engagement. You’ll combine strategic thinking with hands‑on delivery, helping colleagues navigate change while ensuring communication activities support successful programme outcomes. Centrepoint operates a hybrid working model, requiring colleagues to work from the office for at least 50% of their working time.
About You
- Significant experience delivering change communications within complex organisations
- Experience supporting transformation, organisational change or culture change programmes
- Excellent written and verbal communication skills
- Strong stakeholder management and influencing skills, including advising senior leaders
- The ability to translate complex information into clear, engaging communications
- Experience developing communication strategies, plans and engagement activities
- Knowledge of internal communication platforms such as SharePoint and Viva Engage
- Understanding of change management methodologies such as ADKAR or Kotter
- A proactive, collaborative and highly organised approach
Desirable
- Experience within the charity, non-profit or social impact sector
- Experience using data and insight to evaluate communications effectiveness
- Experience supporting communications during risk or crisis situations
What You’ll Be Doing
- Leading communications across Centrepoint’s change and transformation programmes
- Developing communication strategies, plans and key messaging frameworks
- Advising senior leaders and programme sponsors on communication and engagement approaches
- Creating high‑quality content including leadership messaging, presentations, FAQs, briefings and intranet content
- Designing two‑way communication activities that encourage feedback and engagement
- Ensuring communications align with change management principles and support successful adoption
- Managing communication risks and implementing mitigation plans
- Overseeing internal channels including intranet, newsletters and briefings
- Using feedback and engagement data to continuously improve communication effectiveness
Why Join Centrepoint?
We offer a competitive salary and excellent benefits, including:
- 25 days annual leave, rising to 27 days
- Healthcare cash plan
- Private medical insurance
- Income protection
- 5% employer pension contribution
- Cycle to Work scheme
- Interest‑free travel loan
- Learning and development opportunities
Equality, Diversity and Inclusion
Centrepoint is committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from all backgrounds and communities and recruit solely on the basis of skills, experience and suitability for the role.
Senior Change Communications Specialist, Centrepoint employer: Rachel Miller
Centrepoint is located in E1, London, and is dedicated to ending youth homelessness. The team values equality, diversity, and inclusion, welcoming applicants from all backgrounds. They offer excellent benefits including a healthcare cash plan and learning opportunities.
