At a Glance
- Tasks: Manage social media accounts and create engaging content for various campaigns.
- Company: Join Carers UK, the leading charity supporting unpaid carers.
- Benefits: Competitive salary, hybrid work, and a supportive team environment.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in the lives of unpaid carers through impactful communication.
- Qualifications: Experience in social media management and strong writing skills.
The predicted salary is between 40000 - 45000 £ per year.
Salary: £28,697 inclusive of ILWA (if applicable)
Location: Hybrid / Great Dover Street, London SE1
Job type: Full-time / permanent
Closing date: Tuesday 14 July, 5pm
Carers UK’s vision is to create a society that recognises, values and supports carers. As the leading national charity for unpaid carers, we exist to make life better for carers, however caring affects them. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing.
About the role
We recognise the value of social media in communicating with all our audiences; whether unpaid carers or their friends and families, employers, politicians, service providers, supporters and all those people who may become a carer for a partner, family member, friend or neighbour and will need information, support, and to know that there are people working to make their lives better. This role works with colleagues across the organisation – but also in partnership with external organisations and agencies, with targets set for engagement (and other indicators of the success of our campaigns). We’re working on multiple campaigns simultaneously; whether that’s Carers Week, campaigns to influence changes to the law to better support carers, encouraging unpaid carers to join us as members, updating on activities in the devolved nations or getting people to fundraise for Carers UK. And we use a mix of owned, earned and paid communications to drive engagement in a challenging and crowded environment in order to get our messages to cut through. It’s a busy, but varied role, in a supportive and collaborative team.
About you
Working within the communications and marketing team, you’ll be confident in managing our social media accounts (we have many), ensuring we’re using platforms to get our messages out to both wide and targeted audiences with engaging and timely content. You’ll be happy using tools for social listening, interacting with our audiences and building our reach. You’ll be familiar with key metrics for social engagement and will be reporting back to colleagues and other stakeholders – and using this data to constantly improve our communications. You’ll be skilled in writing longer form content for our members’ magazine Caring, proof reading articles, posting content on our websites, creating graphics and making sure our content is engaging, audience focused and dynamic. We’re a small but effective communications team and pride ourselves on getting stuck in and supporting each other when we need to deliver big on fast moving projects, so you’ll need to juggle lots of demands while recognising the importance of always hitting deadlines.
How to apply
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email to discuss. The closing date for applications is 5pm, Tuesday 14 July 2026. CV, personal statement and completed monitoring forms should be emailed to. The information on the form will be treated as confidential and used for statistical purposes only. These forms will not be treated as part of your application. Carers UK anonymises all applications prior to shortlisting. Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge. Carers UK are actively interviewing as we receive applications. Carers UK may carry out online and social media checks before a formal offer is made.
Social Media and Communications Coordinator, Carers UK Carers UK in London employer: Rachel Miller
Carers UK is an exceptional employer that champions the vital role of unpaid carers, offering a supportive and collaborative work environment in the heart of London. With a strong commitment to employee growth, we provide opportunities for professional development while fostering a culture of inclusivity and teamwork. Our hybrid working model ensures flexibility, allowing you to balance your personal and professional life effectively, all while contributing to meaningful campaigns that make a real difference in the lives of carers across the UK.
