At a Glance
- Tasks: Lead internal communications to boost engagement and performance across the organisation.
- Company: Join the Port of Tyne, a dynamic maritime organisation.
- Benefits: Competitive salary, full-time role, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and continuous improvement.
- Why this job: Make a real impact by shaping clear communication strategies and driving change.
- Qualifications: Experience in internal communications and strong storytelling skills required.
The predicted salary is between 40000 - 45000 € per year.
Location: Maritime House, South Shields
Full Time, Permanent
Salary: £40,000 – £45,000
You’ll lead the development and delivery of internal communications that drive engagement, alignment, and performance across the organisation.
- Strategic communications
- Design and deliver the internal communications strategy aligned to business priorities
- Partner with senior leaders to shape clear, effective communication approaches
- Translate organisational goals into targeted communication plans
- Provide expert advice on communication risks, opportunities, and best practice
- Build strong relationships across the business to understand needs and influence outcomes
- Operational communications
- Oversee internal communication channels to maximise reach and engagement
- Ensure key updates, priorities, and performance messages are clear and consistent
- Support delivery of business plans by connecting colleagues to goals and expectations
- Enable leaders and managers to communicate confidently with their teams
- Work closely with external communications to ensure alignment and consistency
- Change and transformation
- Partner with project and change teams to support successful delivery of change initiatives
- Develop communication plans that drive understanding, adoption, and engagement
- Simplify complex information into clear, audience-focused messaging
- Support leaders to communicate change with clarity and confidence
- Content creation
- Create and edit high‑quality content including announcements, presentations, and key messages
- Develop engaging multimedia content such as video and visual assets
- Ensure all communications are accessible, on‑brand, and audience‑focused
- Measurement and continuous improvement
- Track and evaluate communication effectiveness and engagement
- Use insight and data to improve channels, messaging, and approach
- Stay up to date with emerging trends, tools, and best practice
What success looks like
- Clear, consistent communication that supports business priorities
- Engaged colleagues who understand their role in delivering success
- Effective communication of change, with strong levels of adoption
- High‑performing internal channels with measurable engagement
- Trusted relationships with leaders and teams across the organisation
What we’re looking for
- You’ll be a confident and credible communications professional who can operate at both a strategic and delivery level.
- Proven experience in internal or corporate communications
- Strong strategic thinking with the ability to influence and challenge senior stakeholders
- Excellent writing, editing, and storytelling skills
- Experience managing multi‑channel communications in a complex organisation
- Ability to simplify complex information for different audiences
- Strong organisational skills and the ability to manage multiple priorities
- Experience supporting organisational change and transformation
- A data‑driven approach to measuring and improving communication effectiveness
About you
- Collaborative, proactive, and solutions‑focused
- Confident working with senior leaders and facilitating conversations
- Calm under pressure, with sound judgement and professionalism
- Audience‑focused, with a passion for clarity and impact
- Creative, with a continuous improvement and innovation mindset.
Internal Communications Business Partner, Port of Tyne employer: Rachel Miller
At the Port of Tyne, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Located in South Shields, our team enjoys a supportive environment with ample opportunities for professional growth and development, alongside competitive salaries and benefits. Join us to make a meaningful impact through strategic internal communications that drive engagement and performance across our organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Communications Business Partner, Port of Tyne
✨Tip Number 1
Network like a pro! Reach out to current employees at the Port of Tyne on LinkedIn. Ask them about their experiences and any tips they might have for landing the Internal Communications Business Partner role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by practising your storytelling skills. Think of examples from your past that showcase your strategic thinking and ability to simplify complex information. We want to hear how you've influenced senior stakeholders and driven engagement!
✨Tip Number 3
Showcase your creativity! Bring along some examples of high-quality content you've created, whether it's presentations or multimedia assets. This will demonstrate your ability to engage audiences and align with the company's communication goals.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. And remember, applying through our website gives you a direct line to us, so don’t hesitate!
We think you need these skills to ace Internal Communications Business Partner, Port of Tyne
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in internal communications. We want to see how your skills align with the job description, so don’t hold back on showcasing your strategic thinking and storytelling abilities!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your impact. Use metrics where possible to show how your communication strategies have driven engagement or improved performance. We love numbers that tell a story!
Be Authentic:Let your personality shine through in your application. We’re looking for someone who is collaborative and proactive, so don’t be afraid to share your passion for effective communication and how you’ve made a difference in previous roles.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Rachel Miller
✨Know Your Audience
Before the interview, research the Port of Tyne and its internal communications strategies. Understand their business priorities and think about how your experience aligns with their goals. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your Strategic Thinking
Be prepared to discuss specific examples where you've developed and delivered internal communication strategies. Highlight how you partnered with senior leaders and influenced outcomes. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Demonstrate Your Content Creation Skills
Bring samples of your previous work, such as announcements or multimedia content, to showcase your writing and editing skills. Be ready to discuss how you simplify complex information for different audiences, as this is crucial for the role.
✨Engagement and Measurement Mindset
Talk about how you've tracked and evaluated communication effectiveness in past roles. Share any data-driven insights you've used to improve communication channels and messaging. This will demonstrate your commitment to continuous improvement and aligning with the organisation's success metrics.
