At a Glance
- Tasks: Lead internal communications and enhance employee engagement for Harrow Council.
- Company: Join the diverse and forward-thinking Harrow Council team.
- Benefits: Competitive salary, great work-life balance, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on cultural development and positive change.
- Why this job: Make a real impact in a vibrant community while shaping effective communication strategies.
- Qualifications: Experience in internal communications and excellent writing skills required.
The predicted salary is between 51735 - 54843 £ per year.
The London Borough of Harrow is seeking an experienced and talented Senior Internal Communications Officer to lead and enhance the Council’s internal communications and employee engagement activity. Reporting to the Deputy Head of Communications, this influential role will ensure employees receive clear, timely and accessible information about organisational priorities, key developments and transformation programmes.
Working closely with senior leaders, Members, Staff Networks and colleagues across the Council, you will help create a well-informed, engaged and connected workforce that understands how its work contributes to delivering excellent services for residents. As the Council’s lead specialist for internal communications, you will develop and deliver strategic communication and engagement plans that support corporate priorities, organisational change and cultural development.
You will create compelling content across a range of channels, including intranet platforms, newsletters, leadership communications, digital screens and staff events. Providing trusted advice to senior stakeholders, you will help shape messaging on complex, sensitive and high-profile issues, ensuring communications are clear, consistent and aligned with the Council’s values. You will also play a key role in crisis and incident communications, delivering effective messaging in a calm and professional manner during fast-moving situations.
This is an exciting opportunity to make a significant impact within a forward-thinking local authority. You will use insight, analytics and staff feedback to continuously improve communications and engagement activity, helping to strengthen organisational culture and support positive change. The successful candidate will thrive in a fast-paced environment, demonstrate excellent communication skills and embody Harrow’s values, helping to build a proud, fair and cohesive borough where colleagues can perform at their best.
About You
- Experience of delivering internal communications across a complex organisation.
- Excellent writing and editing skills, producing clear, accurate and engaging content.
- Strong communication and stakeholder management skills, including working with senior leaders.
- Experience of supporting organisational change through effective communications.
- Strong planning and organisational skills with the ability to manage competing priorities.
- Knowledge of internal communications best practice, channels and employee engagement approaches.
- Experience of developing and delivering communication campaigns across multiple channels.
- Ability to analyse engagement data and feedback to improve communications activity.
- Knowledge of accessibility standards, plain English and user-centred communications.
- Ability to work independently, exercise sound judgement and deliver high-quality communications in a fast-paced environment.
About us
Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.
Senior Internal Communications Officer, London Borough of Harrow employer: Rachel Miller
Wythenshawe Community Housing Group is an excellent employer that prioritises community engagement and inclusivity, making it a rewarding place to work for those passionate about making a difference. With a strong focus on employee development and a collaborative work culture, staff are encouraged to grow their skills while contributing to meaningful projects that directly impact the local community. Located in Wythenshawe, Manchester, employees benefit from a supportive environment that values diverse perspectives and fosters innovation in neighbourhood regeneration.
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We think this is how you could land Senior Internal Communications Officer, London Borough of Harrow
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We think you need these skills to ace Senior Internal Communications Officer, London Borough of Harrow
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