At a Glance
- Tasks: Manage residential and commercial properties, ensuring high occupancy and tenant satisfaction.
- Company: Dynamic property management firm with a focus on customer service.
- Benefits: Competitive salary, Monday to Friday hours, and opportunities for professional growth.
- Other info: Fast-paced environment with diverse responsibilities and career advancement potential.
- Why this job: Join a vibrant team and make a difference in people's living experiences.
- Qualifications: Experience in property management and strong administrative skills required.
The predicted salary is between 28000 - 30000 £ per year.
Salary: £28000 to £30000 PA (DOE)
Job Type: Permanent
Hours: Monday to Friday 9am to 6pm
We are seeking a dedicated and detail‑oriented Property Manager to oversee the daily operations of our residential and commercial properties. The ideal candidate will possess strong administrative skills and a passion for providing exceptional customer service. You will be responsible for maintaining high occupancy rates, managing tenant relations, and ensuring that properties are well‑maintained and compliant with all regulations.
Responsibilities:
- To be the main point of contact for Landlords and Tenants across the portfolio of approximately 250 units across London.
- Administrating new tenancy agreements or tenancy extensions/renewals.
- Coordinating with contractors regarding maintenance and/or repair requirements.
- Processing eviction requests in accordance with the necessary legal requirements.
- Ensuring all properties meet current regulatory health and safety standards.
- Consulting with property owners and tenants to ensure all their needs are met.
- Facilitating tenants’ on moving in and moving out inventory.
- To arrange mid tenancy inspections and ensure that any issues raised are highlighted to the Landlord.
- Ensuring that service charge and ground rent invoices are processed on receipt, and funds are reserved as necessary.
- Dealing with contractual paperwork arising during the course of the Tenancy.
- To ensure rent arrears are kept to a minimum by dealing with issues arising in a timely manner and ensuring the client accounting team are updated as to any problems as soon as they arise.
- To arrange the checkout and deposit release process as part of this role, including assessing the checkout for potential deposit deductions, negotiating between the Landlord and Tenant.
- Ensuring that utilities and council tax are informed of new tenancies and accounts are settled by the Tenant at the end of tenancies before the deposit is released.
- Dealing with insurance claims, liaising with loss adjusters and arranging any estimates required.
- In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time.
Experience:
- Proven experience in property management or a related field.
- Strong administrative skills with a focus on office organisation and efficiency.
- Proficiency in data entry with attention to detail to maintain accurate records.
- Familiarity with property management software.
- Excellent communication skills, both verbal and written, with an emphasis on professional phone etiquette.
- Ability to upsell properties effectively while maintaining a positive relationship with potential tenants.
Hours: Monday to Friday 9am to 6pm
Property Manager employer: Rachel Hill Resourcing
Contact Detail:
Rachel Hill Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property management field. Attend local events, join online forums, or even hit up social media groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in managing tenant relations and maintaining properties. Use specific examples to demonstrate how you've tackled challenges in the past.
✨Tip Number 3
Be proactive! If you see a property management company that interests you, don’t wait for them to post a job. Reach out directly and express your interest. A well-timed email can make all the difference!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Make sure to check it out regularly and submit your application directly for the best chance at landing that Property Manager role.
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Manager role. Highlight your relevant experience in property management and any administrative skills that match what we're looking for. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for property management and customer service. Tell us why you're the perfect fit for this role and how you can help us maintain high occupancy rates and tenant satisfaction.
Show Off Your Communication Skills: Since communication is key in this role, make sure your written application reflects your excellent communication skills. Keep it professional yet friendly, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Rachel Hill Resourcing
✨Know Your Stuff
Make sure you brush up on property management basics and the specific responsibilities listed in the job description. Familiarise yourself with common regulations and best practices, as well as any property management software they might use.
✨Showcase Your Customer Service Skills
Since this role involves a lot of tenant relations, be ready to share examples of how you've provided exceptional customer service in the past. Think about situations where you resolved conflicts or went above and beyond for clients.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios, like handling a difficult tenant or managing maintenance issues. Practise your responses so you can demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. This shows your interest in the role and helps you understand the company culture better. You might ask about their approach to tenant relations or how they handle property maintenance.