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For Companies At a Glance
- Tasks: Diagnose, service, and repair heavy machinery while building strong customer relationships.
- Company: Join a dynamic team focused on delivering world-class customer service in the service sector.
- Benefits: Enjoy perks like a company car, pension, free parking, and employee mentoring.
- Why this job: Be part of a supportive culture that values teamwork and innovation in a growing industry.
- Qualifications: NVQ Level 2 or 3 in relevant fields and experience with heavy plant machinery required.
- Other info: Flexible working hours with overtime pay and a commitment to health and safety.
The predicted salary is between 28000 - 46000 £ per year.
Main Purpose of the Role:
The main duties of this role are Machine Diagnostics, Servicing and Repairs to all product ranges. This is a customer facing role which requires you to build strong customer relationships within the Service sector of our business. You will need to promote and present a professional image and offer service solutions to our customers and frequently liaise with the manufacturer. The objective of this role is to provide the customer with a World Class customer service experience.
Basic Hours: 40 hours working week, 08.00 – 16.30 hours.
Overtime after 8 hours, the first 4 hours at time and a half, thereafter paid at double time (daily).
Responsibilities
Conduct on-site installations, repairs, and maintenance of equipment as per client specifications.
Diagnose technical issues and provide effective solutions in a timely manner.
Perform routine inspections and preventive maintenance to ensure optimal equipment performance.
Maintain accurate records of service activities, including reports on repairs and parts used.
Collaborate with clients to understand their needs and provide tailored solutions.
Provide training and support to customers on the proper use of equipment.
Stay updated with industry trends, technologies, and best practices to enhance service delivery.
Ensure compliance with health and safety regulations while working on-site.
Requirements
NVQ Level 2, 3 or equivalent and have experience in the construction, HGV or agriculture heavy plant machinery sectors including servicing and maintenance then this could be the role for you.
Experience on hydraulic systems, open and closed loop, axles, transmissions manual and power shift, cam-bus electrical systems and working on machinery or equivalent
Portfolio of certification/achievements required
Full UK driving licence required.
Attributes:
Teamwork, ability to work confidently within a group and on your own.
Drive and determination to get things done, make things happen and continually looking for better ways of doing things.
Analysing and investigating, ability to gather information systematically to establish facts for problem solving
Flexibility, ability to adapt successfully to changing situations and environments
Ability to act on own initiative, and be proactive in finding solutions
Logical and timely approach to the completion of paperwork.
This vacancy is being advertised by Rachel Hill Resourcing who are acting as an employment agency / business
Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job!.
Job Types: Full-time, Permanent
Pay: £35,000.00-£40,000.00 per year
Benefits:
Company car
Company events
Company pension
Employee mentoring programme
Free parking
Sick pay
Schedule:
Monday to Friday
#J-18808-Ljbffr
Mobile Plant Engineer/Fitter employer: Rachel Hill Resourcing
Contact Detail:
Rachel Hill Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Plant Engineer/Fitter
✨Tip Number 1
Familiarise yourself with the latest diagnostic tools and techniques used in mobile plant engineering. Being knowledgeable about current technologies will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 2
Network with professionals in the construction and heavy machinery sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to job openings at companies like us.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully diagnosed and resolved technical issues in past roles. This will demonstrate your problem-solving skills and ability to provide world-class customer service, which is crucial for this position.
✨Tip Number 4
Showcase your commitment to safety and compliance by being well-versed in health and safety regulations related to mobile plant operations. This knowledge will be a significant advantage when discussing your fit for the role.
We think you need these skills to ace Mobile Plant Engineer/Fitter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in machine diagnostics, servicing, and repairs. Emphasise any work you've done in the construction, HGV, or agriculture heavy plant machinery sectors.
Craft a Strong Cover Letter: In your cover letter, focus on your customer service skills and ability to build strong relationships. Mention specific examples of how you've provided tailored solutions to clients in the past.
Showcase Your Qualifications: Clearly list your NVQ Level 2, 3 or equivalent qualifications and any relevant certifications. This will demonstrate your technical expertise and suitability for the role.
Highlight Soft Skills: Don't forget to mention your teamwork, flexibility, and problem-solving abilities. These attributes are crucial for a customer-facing role and can set you apart from other candidates.
How to prepare for a job interview at Rachel Hill Resourcing
✨Showcase Your Technical Skills
Be prepared to discuss your experience with machine diagnostics, servicing, and repairs. Highlight specific examples from your past roles that demonstrate your expertise in hydraulic systems and heavy plant machinery.
✨Emphasise Customer Relationship Building
Since this role is customer-facing, share instances where you've successfully built strong relationships with clients. Discuss how you’ve tailored solutions to meet their needs and provided exceptional service.
✨Demonstrate Problem-Solving Abilities
Prepare to talk about a time when you faced a technical challenge. Explain how you diagnosed the issue and the steps you took to resolve it, showcasing your analytical skills and initiative.
✨Stay Updated on Industry Trends
Research current trends and technologies in the mobile plant engineering sector. Being knowledgeable about the latest advancements will show your commitment to professional development and enhance your credibility during the interview.
