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- Tasks: Test devices, communicate with stakeholders, and improve processes.
- Company: Dynamic HealthTech company focused on innovation and customer satisfaction.
- Benefits: Competitive salary, flexible home-based work, and travel opportunities.
- Why this job: Join a team that values your input and offers growth in a tech-driven environment.
- Qualifications: Technical skills, valid UK driving licence, and a customer-oriented attitude.
- Other info: Exciting role with potential for career advancement and skill development.
The predicted salary is between 32000 - 35000 £ per year.
Job Summary
The main duties of this role are Machine Diagnostics, Servicing and Repairs to all product ranges. This is a customer facing role which requires you to build strong customer relationships within the Service sector of our business. You will need to promote and present a professional image and offer service solutions to our customers and frequently liaise with the manufacturer. The objective of this role is to provide the customer with a World Class customer service experience. Basic Hours: 40 hours working week, 08.00 – 16.30 hours.
Overtime after 8 hours, the first 4 hours at time and a half, thereafter paid at double time (daily).
Requirements
- NVQ Level 2, 3 or equivalent and have experience in the construction, HGV or agriculture heavy plant machinery sectors including servicing and maintenance, then this could be the role for you.
- Experience on hydraulic systems, open and closed loop, axles, transmissions manual and power shift, cam-bus electrical systems and working on plant machinery or equivalent.
- Portfolio of certification/achievements required.
- Full UK driving licence required.
Attributes
- Teamwork, ability to work confidently within a group and on your own.
- Drive and determination to get things done, make things happen and continually looking for better ways of doing things.
- Analysing and investigating, ability to gather information systematically to establish facts for problem solving.
- Flexibility, ability to adapt successfully to changing situations and environments.
- Ability to act on own initiative, and be proactive in finding solutions.
- Logical and timely approach to the completion of paperwork.
Benefits
- Competitive rates of pay.
- 22 days paid holiday + bank holidays + 1 day for every 5 years completed service.
- Holiday pay includes average overtime, on completion of your probationary.
- Pension scheme.
- Tool allowance.
- Company sick pay scheme.
- Death in Service Scheme (4 x last P60).
- Private medical health (contributory).
- Chiropractor private medical treatment scheme/ occupational health.
- Employee assistance programme.
- Company van and fuel card – option to opt in for personal use of the van.
- Company uniform.
- Call out with standby payment and guaranteed 4 hours overtime.
- If you refer a friend or family member and they join the company, you will receive £250.00 after 3 months of their start date and a further £250.00 on completion of their six-month probationary period.
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Field Service Engineer employer: Rachel Hill Resourcing
Contact Detail:
Rachel Hill Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to field service engineering. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of examples where you’ve improved processes or resolved issues effectively. We want to see how you can bring value to the team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experience that match the Field Service Engineer role. We want to see how your technical, manual, and analytical skills shine through!
Show Off Your Communication Skills: Since clear communication is key in this role, use your application to demonstrate how you've effectively communicated with stakeholders in the past. We love a good story!
Highlight Your Organisational Skills: We’re looking for someone who can plan and organise their work effectively. Share examples of how you’ve managed your time and tasks in previous roles to keep everything running smoothly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us.
How to prepare for a job interview at Rachel Hill Resourcing
✨Know Your Tech
Brush up on your technical knowledge related to electrical and electronic engineering. Be ready to discuss any relevant experience you have, even if it’s not directly in the field. Showing that you understand the devices you'll be working with can really impress the interviewers.
✨Communication is Key
Since the role involves clear communication with stakeholders, practice articulating your thoughts clearly. Think of examples where you've successfully communicated complex information to non-technical people. This will demonstrate your customer-oriented attitude.
✨Show Your Organisational Skills
Prepare to discuss how you plan and organise your work. Bring examples of how you’ve managed multiple tasks or projects effectively. This will highlight your ability to handle the administrative side of the job while maintaining compliance with regulations.
✨Be Ready to Suggest Improvements
Think about past experiences where you identified a process improvement. Be prepared to share these ideas during the interview. This shows initiative and aligns with the company's goal of seeking out opportunities for enhancement.