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- Tasks: Diagnose, service, and repair machinery while building strong customer relationships.
- Company: Join a dynamic team focused on delivering world-class customer service in the service sector.
- Benefits: Enjoy perks like a company car, pension, free parking, and employee mentoring.
- Why this job: Be part of a supportive culture that values teamwork and innovation in a hands-on role.
- Qualifications: NVQ Level 2 or 3 in relevant fields and experience with heavy plant machinery required.
- Other info: Full-time role with overtime pay and a Monday to Friday schedule.
The predicted salary is between 30000 - 42000 £ per year.
Main Purpose of the Role: The main duties of this role are Machine Diagnostics, Servicing and Repairs to all product ranges. This is a customer facing role which requires you to build strong customer relationships within the Service sector of our business. You will need to promote and present a professional image and offer service solutions to our customers and frequently liaise with the manufacturer. The objective of this role is to provide the customer with a World Class customer service experience.
Basic Hours: 40 hours working week, 08.00 - 16.30 hours. Overtime after 8 hours, the first 4 hours at time and a half, thereafter paid at double time (daily).
Responsibilities:
- Conduct on-site installations, repairs, and maintenance of equipment as per client specifications.
- Diagnose technical issues and provide effective solutions in a timely manner.
- Perform routine inspections and preventive maintenance to ensure optimal equipment performance.
- Maintain accurate records of service activities, including reports on repairs and parts used.
- Collaborate with clients to understand their needs and provide tailored solutions.
- Provide training and support to customers on the proper use of equipment.
- Stay updated with industry trends, technologies, and best practices to enhance service delivery.
- Ensure compliance with health and safety regulations while working on-site.
Requirements:
- NVQ Level 2, 3 or equivalent and have experience in the construction, HGV or agriculture heavy plant machinery sectors including servicing and maintenance.
- Experience on hydraulic systems, open and closed loop, axles, transmissions manual and power shift, cam-bus electrical systems and working on machinery or equivalent.
- Portfolio of certification/achievements required.
- Full UK driving licence required.
Attributes:
- Teamwork, ability to work confidently within a group and on your own.
- Drive and determination to get things done, make things happen and continually looking for better ways of doing things.
- Analysing and investigating, ability to gather information systematically to establish facts for problem solving.
- Flexibility, ability to adapt successfully to changing situations and environments.
- Ability to act on own initiative, and be proactive in finding solutions.
- Logical and timely approach to the completion of paperwork.
Job Types: Full-time, Permanent
Benefits:
- Company car
- Company events
- Company pension
- Employee mentoring programme
- Free parking
- Sick pay
Schedule: Monday to Friday
Mobile Plant Fitter/Engineer employer: Rachel Hill Resourcing Limited
Contact Detail:
Rachel Hill Resourcing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Plant Fitter/Engineer
✨Tip Number 1
Familiarise yourself with the latest technologies and trends in mobile plant machinery. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Practice your customer service skills, as this role is heavily customer-facing. Think of examples from your past experiences where you've successfully built relationships or resolved issues for clients.
✨Tip Number 3
Prepare to discuss specific technical challenges you've faced in previous roles and how you solved them. This will showcase your problem-solving abilities and technical expertise, which are crucial for this position.
✨Tip Number 4
Network with professionals in the industry, whether through online platforms or local events. Building connections can provide valuable insights and potentially lead to referrals for the job.
We think you need these skills to ace Mobile Plant Fitter/Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in machine diagnostics, servicing, and repairs. Include specific examples of your work with heavy plant machinery and any certifications you hold.
Craft a Strong Cover Letter: In your cover letter, emphasise your customer service skills and ability to build strong relationships. Mention your experience in the construction or agriculture sectors and how it aligns with the role's requirements.
Showcase Technical Skills: Detail your technical skills related to hydraulic systems, transmissions, and electrical systems. Provide examples of how you've successfully diagnosed and resolved issues in previous roles.
Highlight Soft Skills: Don't forget to mention your teamwork, flexibility, and problem-solving abilities. These attributes are crucial for the role and should be evident in your application.
How to prepare for a job interview at Rachel Hill Resourcing Limited
✨Showcase Your Technical Skills
Be prepared to discuss your experience with hydraulic systems, transmissions, and electrical systems. Bring examples of past work or challenges you've overcome in these areas to demonstrate your expertise.
✨Emphasise Customer Service Experience
Since this role is customer-facing, highlight any previous experience where you built strong relationships with clients. Share specific examples of how you provided tailored solutions and ensured customer satisfaction.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss how you approach diagnosing technical issues. Use the STAR method (Situation, Task, Action, Result) to explain how you've effectively solved problems in the past.
✨Research the Company and Industry Trends
Familiarise yourself with the company’s values and recent developments in the mobile plant sector. Being knowledgeable about industry trends will show your commitment and enthusiasm for the role.
