At a Glance
- Tasks: Provide top-notch customer service and support the sales team with order processing.
- Company: Join a dynamic team in a hybrid work environment in Leighton Buzzard.
- Benefits: Enjoy a stable Monday to Friday schedule with opportunities for growth.
- Other info: Fast-paced environment with a focus on teamwork and adaptability.
- Why this job: Make a difference by enhancing customer relationships and building loyalty.
- Qualifications: Strong communication skills and ability to manage multiple priorities.
The predicted salary is between 27800 - 30000 £ per year.
Hours: Monday to Friday 9am to 5pm
Location: Leighton Buzzard/Hybrid
The Customer Services Advisor is responsible for ensuring excellent customer service and support to the sales team in line with organisational objectives. The role involves a variety of responsibilities across customer service, order processing, and maintenance of the database and customer records. The Customer Service Advisor should be able to enhance relationships and build customer loyalty by responding to internal and external needs in a timely and courteous manner. This position requires the ability to manage multiple priorities at once and adapt easily in a fast-changing environment.
Responsibilities Summary
- Process customer orders and/or enquiries in a timely manner by phone or email
- Act as a liaison between sales representatives and customers, providing order status updates and relevant information
- Responsible for all administrative tasks related to orders, such as:
- Issuing and distributing purchase orders to suppliers and ensuring proper follow-up
- Sending order confirmations, invoices and packing slips for shipping to customers
- Maintaining the customer database
Customer Service Advisor employer: Rachel Hill Resourcing Limited
As a Customer Service Advisor at our Leighton Buzzard location, you will thrive in a supportive and dynamic work environment that prioritises employee well-being and professional growth. We offer flexible hybrid working options, comprehensive training programmes, and a culture that values teamwork and innovation, ensuring you have the tools and opportunities to excel in your role while building lasting relationships with customers.
Contact Details:
Rachel Hill Resourcing Limited Recruitment Team
