At a Glance
- Tasks: Lead a dynamic team, ensuring excellent guest service and operational excellence.
- Company: Join RaceTrac, a vibrant company that values teamwork and innovation.
- Benefits: Enjoy competitive pay, flexible scheduling, and a complete benefits package.
- Why this job: Make an immediate impact while developing your leadership skills in a fast-paced environment.
- Qualifications: Experience in retail or food service, with strong communication and team-building skills.
- Other info: Opportunities for career growth and hands-on training await you!
The predicted salary is between 24000 - 36000 £ per year.
At RaceTrac, our Shift Managers set the tone for success - leading by example, empowering team members, and making every guest feel welcome. If you’re a hands-on leader who thrives in a fast-paced, team-oriented environment, this is your chance to step up and make an immediate impact. You’ll play a critical role in supporting store operations, driving performance, and developing future leaders - one shift at a time.
What’s In It for You?
- Competitive pay and shift-based incentives
- Career growth opportunities - many of our General and Co-Managers started as Shift Managers!
- Leadership development and hands-on training to sharpen your skills
- Flexible scheduling to support work-life balance
- A fast-paced, people-first environment where your leadership matters
- Complete benefits package - including medical, dental, vision, 401(K), paid time off (PTO), and more!
What You’ll Do
- Lead a Winning Team on Your Shift
- Set the tone with a cheerful, can-do attitude that motivates your team
- Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling
- Coach team members in real-time, offering guidance and support during every shift
- Address guest concerns with empathy and professionalism, escalating when necessary
- Drive Operational Excellence
- Train and guide your team to meet RaceTrac’s guest service, food safety, and cleanliness standards
- Ensure proper execution of inventory, vendor check-in, and promotional communication
- Oversee key store processes including write-offs, cash wrap, and compliance documentation
- Lead shift change communication and ensure team alignment throughout the day
- Model Communication & Accountability
- Effectively relay important updates from the leadership team to shift associates
- Monitor task completion and provide immediate feedback to drive results
- Support a team culture rooted in accountability, respect, and teamwork
- Proactively step in during busy times or challenges—showing your team what great leadership looks like
What We’re Looking For
- 2–3 years of work experience (retail, restaurant, or food service preferred)
- 1+ years of leadership or supervisory experience (preferred)
- Comfort in fast-paced, high-volume, guest-focused environments
- Ability to follow through on tasks and coach others to do the same
- Strong communication and team building skills
Must Haves for this Role
- High School Diploma or GED (in progress or completed)
- Ability to lift up to 50 lbs. and perform physical tasks without frequent breaks
- Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.)
At RaceTrac, our people make the difference. Whether you’re working in a store, at our corporate office, or on the road, you’ll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there’s always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go.
Responsibilities: Supervises and monitors adherence to all safety-related regulations, including food safety regulations. Participates in daily store operational activities as needed: Rings up guests on a cash register Ensures the store is clean and well maintained Stocks shelves and coolers and takes inventory on shelf items. Has the ability to lift up to 50 pounds and to repeatedly bend, stand, and reach while on the job, with no or infrequent breaks. Greets and interacts with new and regular guests in a genuine manner and suggests products that complement purchase to enhance the guest experience. Manages the store operations on designated shifts. Maintains inventory in a neat and organized manner. Provides prompt, efficient and courteous service. Fosters positive and professional relationships with co-workers and guests, communicates respectfully, and maintains a consistent team-oriented attitude. Addresses any employee and guest concerns on designated shifts. Sets a leading example of RaceTrac’s Core Values, Leadership Qualities and the RaceTrac Way to entire team. Oversees, coaches, trains and develops store team members. Directs, plans and apportions the work of store team members on designated shifts.
Shift Manager (RT2395) in Somerset employer: RaceTrac
Contact Detail:
RaceTrac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager (RT2395) in Somerset
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections at RaceTrac. A personal recommendation can really help you stand out in the crowd.
✨Tip Number 2
Prepare for the interview by researching RaceTrac’s values and culture. Show us that you understand what it means to lead a team in a fast-paced environment and how you can contribute to our success.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've motivated a team or handled challenges in previous roles. We love hearing about real experiences that showcase your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the RaceTrac family.
We think you need these skills to ace Shift Manager (RT2395) in Somerset
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, highlight any leadership experience you have. We want to see how you've empowered others and made an impact in previous roles. Share specific examples that showcase your ability to lead a team effectively.
Be Personable and Genuine: Since this role is all about guest interaction, make sure your application reflects your friendly and approachable nature. Use a warm tone and share experiences where you’ve gone the extra mile for customers or team members.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their applications to us. Mention why you’re excited about working at RaceTrac and how your values align with our people-first approach.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at RaceTrac
✨Know the Company Culture
Before your interview, take some time to understand RaceTrac's values and culture. They’re all about teamwork and a people-first approach, so be ready to share examples of how you’ve fostered a positive environment in your previous roles.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to lead by example. Prepare specific examples of how you've successfully managed a team, resolved conflicts, or improved performance in a fast-paced setting. This will demonstrate your hands-on leadership style.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle guest concerns. Think of scenarios where you had to step in during busy times or coach a team member through a challenge, and be ready to discuss them in detail.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process for new managers or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.