At a Glance
- Tasks: Provide expert roadside repairs and diagnostics while delivering top-notch customer service.
- Company: Join the RAC, a trusted name in roadside assistance for over 125 years.
- Benefits: Competitive salary, bonuses, generous holidays, and exclusive discounts.
- Other info: Start and finish your day at home with full support and tools provided.
- Why this job: Make a real impact on the road while enjoying a dynamic and rewarding career.
- Qualifications: Level 2 light vehicle maintenance qualification and 2 years' experience required.
The predicted salary is between 36400 - 36400 £ per year.
Join the RAC as a Roadside Technician. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years' experience, you’ll receive:
- A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available.
Locations:
- West Midlands: Stoke
- West Midlands: Walsall
What you’ll need:
- A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience
- A customer-focused approach
- A full UK driving licence
Role summary:
As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. You’ll provide quick, confident solutions and reassurance when our members need it most, handling issues from flat batteries to tyre changes and complex fault-finding.
You’ll start and end your day at home, tackle challenges head-on, and make a real impact on the roadside by combining technical expertise with outstanding member service. You’ll receive setup support from day one, including your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit.
The RAC has been a trusted name for over 125 years, blending heritage with innovation. If you’re looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety, this is it.
No CV is required when you apply — it’s easier than ever to start your journey with us.
As a Roadside Technician, you’ll get benefits that go the extra mile:
- Strong base pay (£36,400) and realistic OTE (£61,000), with top-performers earning more through bonuses and enhanced overtime rates
- Share in our success — join our colleague share scheme for free to benefit from the future growth of the business
- Free RAC Ultimate breakdown cover from day one
- Car salary sacrifice scheme (includes electric vehicle options after 12 months)
- Generous holidays — 23 days plus bank holidays (rising to 25 with service)
- Pension and life cover — up to 6.5% matched pension contributions and life cover up to 4x salary (10x with flex benefits)
- Wellbeing support — 24/7 confidential support helpline for you and your family
- Exclusive discounts — savings on tools, tech, holidays, and more through our Orange Savings portal
What we’re after:
You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. You stay calm under pressure, are confident in your craft, and thrive on variety. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
Why RAC? For more than 128 years, we’ve kept drivers moving and are trusted by over 15 million members. We’re also trusted by our people, with a strong Glassdoor rating. We welcome people from every background, value every voice, and support your growth every step of the way.
Roadside Technician - West Midlands in Wolverhampton employer: RAC
The RAC is an exceptional employer, offering a rewarding career as a Roadside Technician in the West Midlands with a competitive salary and generous benefits. Our supportive work culture prioritises employee wellbeing and growth, providing opportunities for professional development and a strong sense of community. With flexible working arrangements and a commitment to innovation, you'll enjoy a fulfilling role that makes a real difference to our members every day.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Technician - West Midlands in Wolverhampton
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with our services and values. When you understand what we stand for, you can show how you fit into our team during interviews.
✨Tip Number 2
Practice your problem-solving skills! As a Roadside Technician, you'll face all sorts of challenges. Think about past experiences where you've tackled tough situations and be ready to share those stories.
✨Tip Number 3
Show off your people skills! We’re looking for someone who can connect with our members. Be prepared to discuss how you’ve provided excellent customer service in the past and how you handle pressure.
✨Tip Number 4
Apply through our website! It’s super easy and no CV is needed. Just fill out the application form and let us see your passion for becoming a part of the RAC family!
We think you need these skills to ace Roadside Technician - West Midlands in Wolverhampton
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience. We want to see how your skills can help us deliver top-notch roadside assistance!
Be Personable:Since you'll be interacting with our members, let your customer-focused approach shine through in your application. Share examples of how you've provided excellent service in the past!
Keep It Simple:No need for a CV! Just fill out the application on our website. Keep your answers clear and concise, focusing on what makes you the perfect fit for the Roadside Technician role.
Show Your Passion:Let us know why you're excited about joining the RAC. We love seeing candidates who are genuinely enthusiastic about making a difference on the roadside!
How to prepare for a job interview at RAC
✨Know Your Stuff
Make sure you brush up on your Level 2 light vehicle maintenance knowledge and any relevant diagnostic techniques. Be ready to discuss your past experiences in detail, especially those that showcase your problem-solving skills and customer service approach.
✨Showcase Your People Skills
As a Roadside Technician, you'll be interacting with customers regularly. Prepare examples of how you've handled difficult situations or provided excellent service in the past. This will demonstrate your ability to stay calm under pressure and reassure members when they need it most.
✨Familiarise Yourself with RAC Values
Research the RAC's history and values. Understanding their commitment to innovation and customer care will help you align your answers with what they’re looking for. It shows you're genuinely interested in being part of their team and culture.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the training process, team dynamics, or opportunities for growth within the company. It shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
