At a Glance
- Tasks: Deliver planned vehicle repairs and servicing directly to members at their location.
- Company: Join the RAC, a leader in roadside rescue and mobile repair innovation.
- Benefits: Earn up to £52,000 with bonuses, flexible schedules, and 23+ days of holiday.
- Other info: Access to wellbeing support, exclusive discounts, and career growth opportunities.
- Why this job: Enjoy independence and variety while providing high-quality service to customers.
- Qualifications: Level 2 qualification in Light Vehicle Maintenance and 2 years' experience required.
The predicted salary is between 40170 - 52000 £ per year.
About the Role
Join the RAC as a Mobile Vehicle Technician in our SMR Division – a new era of mobile repair.
- Competitive base salary of £40,170, with on‑target earnings up to £52,000
- Guaranteed overtime option to increase base salary, plus additional overtime and bonus opportunities
- 40 hours per week (core hours 8:30 am‑5:00 pm, 1 in 4 Saturdays)
A Different Kind of RAC Role: Welcome to SMR
The RAC is known for roadside rescue – but SMR is different. The Service, Maintenance & Repair division is a newer, fast‑growing part built to deliver planned, structured repair and servicing directly to members – from their driveway to their workplace car park. There are no emergency callouts or roadside recoveries. Instead, you’ll work through a scheduled list of jobs, with the time, tools and support you need to do quality work.
What to Expect
Your day starts with a clear digital schedule. Each job is pre‑booked, with the member expecting you. You’ll carry out:
- Routine servicing
- Diagnostics using advanced mobile equipment
- In‑depth repairs normally performed in a workshop
- Member advice and recommendations based on inspections
- Vehicle safety checks aligned with RAC standards
Because SMR is structured, you’re not reacting to breakdowns – you’re delivering planned work that you can prepare for. From day one, you’ll have everything you need: a fully equipped RAC van, fuel card, uniform, full tool set and advanced diagnostics.
What You’ll Need
- Level 2 qualification in Light Vehicle Maintenance (or equivalent)
- Minimum 2 years’ experience as a vehicle technician working on light vehicles
- A full UK driving licence with fewer than 6 points
Benefits
- Competitive earnings (base £40,170, up to £52,000 with bonuses and overtime).
- Full‑time 40‑hour week, Monday–Saturday availability (8 am‑8 pm).
- Opt‑in guaranteed overtime after first month (choose to work extra rest days at £30 per hour).
- Tool kit and free RAC Ultimate Complete Breakdown Service from day one; access to a salary‑sacrifice scheme after 12 months.
- 23 days of holiday (rising to 25 with service), plus bank holidays; paid family leave and flexible schedules.
- Pension scheme with up to 6.5 % matched contributions; life assurance cover up to 4 × salary (optional 10 × salary with flex benefits).
- 24/7 confidential wellbeing support service for you and household members aged 16 +.
- Access to Orange Savings portal, exclusive discounts, and after probation automatically join Colleague Share Scheme.
Who Thrives Here
You’re more than just a good mechanic – you’re great with people. Mobile Mechanics are the face of the RAC, working on driveways and in car parks and speaking directly with members to provide reassurance, clarity and high‑quality service. You enjoy independence, problem‑solving and real variety, handling everything from servicing and diagnostics to in‑depth repairs and reporting.
Equal Opportunity Statement
As an equal‑opportunities employer, we welcome people from all backgrounds and walks of life – it sets us apart and drives us forward.
Mobile Vehicle Technician - Welwyn Garden City employer: RAC
The RAC is an exceptional employer for Mobile Vehicle Technicians, offering a competitive salary structure with guaranteed overtime and a supportive work environment that prioritises quality service over emergency callouts. With a focus on employee wellbeing, flexible schedules, and opportunities for professional growth, the RAC fosters a culture of independence and teamwork, making it an ideal place for those seeking a rewarding career in vehicle maintenance in Welwyn Garden City.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Vehicle Technician - Welwyn Garden City
✨Tip Number 1
Get to know the RAC and its SMR division inside out. Research their values, mission, and the specifics of the Mobile Vehicle Technician role. This way, when you chat with them, you can show you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Network like a pro! Connect with current RAC employees on LinkedIn or attend industry events. Having someone on the inside can give you valuable insights and maybe even a referral, which can really boost your chances.
✨Tip Number 3
Prepare for the interview by practising common questions related to vehicle maintenance and customer service. Think about real-life examples from your experience that showcase your skills and how you handle challenges on the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the RAC team and ready to embrace this exciting new era of mobile repair.
We think you need these skills to ace Mobile Vehicle Technician - Welwyn Garden City
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your Level 2 qualification in Light Vehicle Maintenance and any relevant experience. We want to see what makes you a great fit for the Mobile Vehicle Technician role, so don’t hold back!
Tailor Your Application:Take a moment to read through the job description and align your application with what we’re looking for. Mention your experience with routine servicing and diagnostics, as well as your ability to work independently.
Be Personable:Remember, you’ll be the face of RAC! Let your personality shine through in your application. We love candidates who are not just skilled but also great with people, so share any relevant customer service experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the RAC family!
How to prepare for a job interview at RAC
✨Know Your Stuff
Make sure you brush up on your Level 2 qualification in Light Vehicle Maintenance. Be ready to discuss your experience with light vehicles, especially any specific repairs or diagnostics you've handled. The more you can showcase your technical skills, the better!
✨Show Off Your People Skills
Since you'll be the face of the RAC, it's crucial to demonstrate your ability to communicate effectively with members. Prepare examples of how you've provided excellent customer service in the past, and be ready to explain how you would reassure and advise members during your visits.
✨Familiarise Yourself with SMR
Understand the unique aspects of the Service, Maintenance & Repair division. Research how it differs from traditional roadside assistance and be prepared to discuss why this structured approach appeals to you. Showing that you’ve done your homework will impress the interviewers!
✨Prepare for Practical Scenarios
Expect some practical questions or scenarios during the interview. Think about how you would handle a typical day as a Mobile Vehicle Technician, including managing your schedule and prioritising jobs. Being able to articulate your thought process will demonstrate your readiness for the role.
