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- Tasks: Provide expert roadside repairs and diagnostics while delivering outstanding customer service.
- Company: Join the RAC, a trusted name in roadside assistance for over 125 years.
- Benefits: Competitive salary, bonuses, generous holidays, and wellbeing support.
- Why this job: Make a real impact on the roadside with varied challenges every day.
- Qualifications: A Level 2 light vehicle maintenance qualification and a full UK driving licence.
- Other info: Start and finish your day at home with all tools and support provided.
The predicted salary is between 32000 - 48000 £ per year.
Join the RAC as a Roadside Technician and be part of the team that keeps the UK moving. As a Roadside Technician, you will receive:
- A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top performers earning significantly more through bonuses and enhanced overtime rates.
- Demand-led shifts averaging 40 hours per week, with optional overtime available.
What you will need:
- A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience.
- A customer-focused approach.
- A full UK driving licence.
As a Roadside Technician within our Patrol division, you will deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you will provide quick, confident solutions and reassurance when our members need it most.
You will start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We will set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided.
The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you are looking for a career in roadside automotive services that is rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it’s easier than ever to start your journey with us.
As a Roadside Technician at RAC, you will get benefits that go the extra mile:
- Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top performers earning significantly more through bonuses and enhanced overtime rates.
- Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover – From your very first day.
- Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays – 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
- Wellbeing support – 24/7 confidential support helpline for you and your family.
- Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.
Sound like your kind of role? Here’s what we’re after:
- You are more than a mechanic. You are a problem solver, a people person, and a proud ambassador for the RAC. Whether you are on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft.
- You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You will be equipped and ready for every call-out, with the tools, tech, and support to get the job done.
- You think on your feet. You will be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
For more than 128 years, we have been keeping drivers moving, and today we are trusted by over 15 million members. We are also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.
Roadside Rescue Mechanic in Ware employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Rescue Mechanic in Ware
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with our services and values. When you understand what we stand for, you can show how your skills align perfectly with our mission during interviews.
✨Tip Number 2
Practice your problem-solving skills! As a Roadside Technician, you'll face all sorts of challenges. Think about past experiences where you've tackled tough situations and be ready to share those stories in your interviews.
✨Tip Number 3
Show off your customer service skills! We’re looking for people who can connect with our members. Be prepared to discuss how you’ve gone above and beyond for customers in previous roles – it’ll make you stand out!
✨Tip Number 4
Apply through our website for a smoother process! It’s super easy and you won’t need a CV. Just fill out the application and let us see how you can fit into our team as a Roadside Technician.
We think you need these skills to ace Roadside Rescue Mechanic in Ware
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience. We want to see how your technical skills can shine through in your application!
Be Customer-Focused: Since you'll be dealing with members on the roadside, emphasise your customer service skills. Share examples of how you've gone above and beyond for customers in the past – it really makes a difference!
Keep It Simple: No need for a CV! Just fill out the application on our website. Keep your answers clear and concise, and let us know why you're the perfect fit for the Roadside Technician role.
Show Your Passion: Let your enthusiasm for the role come through in your application. We love candidates who are excited about keeping the UK moving and making a real impact on the roadside!
How to prepare for a job interview at Rac
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to light vehicle maintenance and diagnostics. Be ready to discuss specific repairs you've handled and how you approached them. This will show that you're not just a mechanic, but a problem solver who can think on their feet.
✨Customer Service is Key
Since the role involves direct interaction with members, prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a stressful situation into a positive experience for a customer. This will highlight your people skills and customer-focused approach.
✨Show Your Passion for Variety
The job is all about tackling different challenges every day. Be ready to talk about why you enjoy the variety in roadside assistance work. Share stories that demonstrate your adaptability and eagerness to take on new tasks, whether it's a flat tyre or complex fault-finding.
✨Stay Calm Under Pressure
Interviewers will want to see how you handle pressure, especially in emergency situations. Prepare to discuss scenarios where you had to stay calm and make quick decisions. This will reassure them that you can maintain composure when it matters most, which is crucial for a Roadside Technician.
