RAC is seeking a Senior Operations Manager to lead the Motability Contact Centre in Walsall, UK. You will drive performance across a 150-strong team, oversee VOR, repairs, hire vehicles and supplier relationships, and deliver service excellence with robust cost control.
You’ll use data, digital tools and partners to optimise operations, build a high-performance culture, and achieve strategic outcomes for this key RAC partnership.
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Senior Fleet & Contact Centre Operations Leader in Walsall employer: RAC
RAC in Weston-super-Mare is an excellent employer, offering a supportive work culture that values teamwork and innovation. As a Recovery Driver, you will benefit from competitive pay, extensive benefits including pension and life cover, and opportunities for personal and professional growth within a leading roadside assistance provider. Join us to make a meaningful impact while enjoying a balanced work-life schedule with our 4 on/4 off shift pattern.
