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- Tasks: Provide expert roadside repairs and diagnostics while delivering top-notch customer service.
- Company: Join the RAC, a trusted name in roadside assistance for over 125 years.
- Benefits: Competitive salary, bonuses, share scheme, generous holidays, and wellbeing support.
- Why this job: Make a real impact on the roadside while enjoying variety and challenges every day.
- Qualifications: A Level 2 vehicle maintenance qualification and a full UK driving licence required.
- Other info: Start and finish your day at home with all tools and support provided.
The predicted salary is between 28000 - 42000 £ per year.
Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive:
- A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Start and finish on your driveway.
- Demand-led shifts averaging 40 hours per week, with optional overtime available.
Opportunities in the North West: Blackburn, Lancaster, Liverpool, Oldham/Bury, Preston, Stockport, Warrington.
What you’ll need:
- A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience.
- A customer-focused approach.
- A full UK driving licence.
As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most.
You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service.
We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you’re looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it.
No CV required when you apply – it’s easier than ever to start your journey with us.
As a Roadside Technician at RAC, you’ll get benefits that go the extra mile:
- Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates.
- Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business.
- Free RAC Ultimate breakdown cover – From your very first day.
- Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
- Generous holidays – 23 days plus bank holidays (rising to 25 with service).
- Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
- Wellbeing support – 24/7 confidential support helpline for you and your family.
- Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.
Sound like your kind of role? Here’s what we’re after:
- You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft.
- You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery - no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done.
- You think on your feet. You’ll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day.
Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.
Roadside Technician - North West in Walsall employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician - North West in Walsall
✨Tip Number 1
Get to know the RAC inside out! Familiarise yourself with our values, services, and what makes us tick. This way, when you chat with us, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your problem-solving skills! As a Roadside Technician, you'll face all sorts of challenges. Think about how you’d tackle common roadside issues and be ready to share your thought process during the interview.
✨Tip Number 3
Show us your people skills! We love candidates who can connect with our members. Prepare examples of how you've provided excellent customer service in the past, especially in high-pressure situations.
✨Tip Number 4
Apply through our website! It’s super easy and you won’t need a CV. Just fill out the application form and let us know why you’re the perfect fit for the Roadside Technician role.
We think you need these skills to ace Roadside Technician - North West in Walsall
Some tips for your application 🫡
Keep it Simple: When filling out your application, keep things straightforward. We want to see your skills and experience shine through without any fluff. Just be yourself and let us know why you’re the perfect fit for the Roadside Technician role!
Show Your Passion: Don’t hold back on expressing your enthusiasm for the job! Share your love for problem-solving and helping others on the roadside. We’re looking for people who are not just skilled but also genuinely care about making a difference.
Highlight Relevant Experience: Make sure to showcase any relevant qualifications or experiences that align with the role. Whether it’s your Level 2 light vehicle maintenance qualification or past roadside assistance work, we want to see how you can bring value to our team.
Apply Through Our Website: Remember, applying through our website is the easiest way to get started! No CV required, so just fill in the application form and let’s kick off this journey together. We can’t wait to hear from you!
How to prepare for a job interview at Rac
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around light vehicle maintenance and diagnostics. Be ready to discuss specific experiences where you've solved problems on the roadside, as this will show your expertise and confidence in handling various situations.
✨Showcase Your Customer Skills
As a Roadside Technician, you'll be interacting with members regularly. Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve turned a stressful situation into a positive experience for someone – that’s what they want to hear!
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical roadside scenarios. Practice thinking on your feet by role-playing these situations with a friend or family member. This will help you articulate your thought process and decision-making skills under pressure.
✨Demonstrate Your Passion
Let your enthusiasm for the role shine through! Talk about why you want to work for the RAC specifically and how you align with their values. Showing that you’re not just looking for any job, but are genuinely excited about this opportunity, can set you apart from other candidates.
