RAC in the United Kingdom seeks a full-time customer support specialist to own complaints from receipt to resolution. You will handle inquiries across phone, email, and social channels with care, ensuring clear communication and timely closure.
The role requires calm handling of sensitive cases within FCA guidelines. The team values accuracy, strong attention to detail, and a proactive attitude to learn products and processes.
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Member Care Specialist — Ownership & Resolution in Walsall employer: RAC
RAC in Weston-super-Mare is an excellent employer, offering a supportive work culture that values teamwork and innovation. As a Recovery Driver, you will benefit from competitive pay, extensive benefits including pension and life cover, and opportunities for personal and professional growth within a leading roadside assistance provider. Join us to make a meaningful impact while enjoying a balanced work-life schedule with our 4 on/4 off shift pattern.
