RAC is seeking a full‑time DAFaid Incident Advisor for the DAFaid Control Centre at our Bescot office in Walsall. This 6‑month fixed‑term contract starts soon, with 40 hours per week and a fully office‑based role.
The role focuses on delivering proactive customer service in a busy contact centre, aiming to exceed expectations and maintain excellent service levels. Annual salary guidance is £26,509.50.
Customer Experience Incident Advisor in Walsall employer: RAC
RAC in Weston-super-Mare is an excellent employer, offering a supportive work culture that values teamwork and innovation. As a Recovery Driver, you will benefit from competitive pay, extensive benefits including pension and life cover, and opportunities for personal and professional growth within a leading roadside assistance provider. Join us to make a meaningful impact while enjoying a balanced work-life schedule with our 4 on/4 off shift pattern.
