RAC in the United Kingdom is seeking a Customer Care Expert for a 6-month fixed-term role at our Bescot office. You will own member complaints from start to finish, handling complex enquiries with empathy and professionalism, and ensuring timely resolutions across phone, email and social channels.
This role emphasizes FCA-regulated processes, stakeholder management and accurate record-keeping, with opportunities to broaden experience and influence change while delivering outstanding service to
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Customer Care Expert (6-Month FTC) — Own Member Journeys in Walsall employer: RAC
RAC in Weston-super-Mare is an excellent employer, offering a supportive work culture that values teamwork and innovation. As a Recovery Driver, you will benefit from competitive pay, extensive benefits including pension and life cover, and opportunities for personal and professional growth within a leading roadside assistance provider. Join us to make a meaningful impact while enjoying a balanced work-life schedule with our 4 on/4 off shift pattern.
