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- Tasks: Provide expert mechanical repairs and diagnostics for roadside emergencies.
- Company: Leading roadside assistance provider in the UK.
- Benefits: Competitive pay, overtime opportunities, and extensive support benefits.
- Why this job: Make a real difference by helping people in their time of need.
- Qualifications: Level 2 light vehicle maintenance qualification and full UK driving license.
- Other info: Join a dynamic team with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
A leading roadside assistance provider in the UK seeks a Roadside Technician to deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support. In this role, you will provide solutions and reassurance to members while tackling a variety of challenges.
You will receive competitive pay, overtime opportunities, and extensive benefits including a comprehensive support scheme.
The ideal candidate will have:
- A Level 2 light vehicle maintenance qualification
- A customer-focused approach
- A full UK driving license
Roadside Technician: Diagnostics, Repairs & Emergency Support in Verwood employer: Rac
Contact Detail:
Rac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician: Diagnostics, Repairs & Emergency Support in Verwood
✨Tip Number 1
Get your hands dirty! Before you even step into an interview, make sure you’re brushing up on your mechanical skills. Practise diagnostics and repairs on different vehicles to show you’re not just book-smart but also street-smart.
✨Tip Number 2
Show off your customer service skills! When you’re out there helping people in emergencies, it’s all about reassurance and solutions. Think of examples where you’ve gone above and beyond for a customer and be ready to share those stories.
✨Tip Number 3
Network like a pro! Connect with other technicians and professionals in the roadside assistance field. Join forums or local meet-ups to exchange tips and maybe even hear about job openings before they go public.
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application come through directly. It shows you’re keen and gives us a chance to get to know you better right from the start.
We think you need these skills to ace Roadside Technician: Diagnostics, Repairs & Emergency Support in Verwood
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 light vehicle maintenance qualification in your application. We want to see how your skills match up with the role, so don’t hold back on showcasing your mechanical expertise!
Customer Focus is Key: Since this role is all about providing reassurance and solutions to our members, emphasise your customer-focused approach. Share examples of how you've gone above and beyond for customers in the past.
Tailor Your Application: Take a moment to tailor your application to the job description. Use keywords from the listing to show us you understand what we’re looking for. It’ll make your application stand out!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the road to joining our team!
How to prepare for a job interview at Rac
✨Know Your Mechanics
Brush up on your mechanical knowledge and be ready to discuss specific repairs or diagnostics you've handled in the past. This role is all about problem-solving, so be prepared to share examples that showcase your skills.
✨Customer Service is Key
Since this position involves direct interaction with customers, think of scenarios where you’ve provided excellent service. Be ready to explain how you reassure and support customers during stressful situations, as this will highlight your customer-focused approach.
✨Familiarise Yourself with the Company
Research the roadside assistance provider and understand their values and services. Knowing their mission can help you align your answers with what they’re looking for, showing that you’re genuinely interested in being part of their team.
✨Prepare for Practical Scenarios
Expect to face practical questions or even a hands-on assessment during the interview. Think through common roadside issues and how you would diagnose and resolve them. Practising these scenarios can give you the confidence to shine in the interview.
