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For Companies At a Glance
- Tasks: Be the hero on the road, providing expert mechanical repairs and emergency support.
- Company: Join RAC, a trusted name with over 128 years of innovation.
- Benefits: Competitive salary, share scheme, free breakdown cover, generous holidays, and wellbeing support.
- Other info: No CV needed to apply; start your journey with us easily!
- Why this job: Make a real impact while enjoying variety and challenges every day.
- Qualifications: Level 2 light vehicle maintenance qualification and 2 years of experience required.
The predicted salary is between 36400 - 36400 £ per year.
Join the RAC as a Roadside Technician!
Are you ready to be part of a team that keeps the UK moving? As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years of experience, you’ll enjoy:
- A competitive base salary of £36,400 with a realistic OTE of £60,000. Top performers can earn significantly more through bonuses and enhanced overtime rates!
- Start and finish on your driveway! Enjoy demand-led shifts averaging 40 hours per week, with optional overtime available.
Your Role
As a Roadside Technician in our Patrol division, you’ll be the hero on the road, delivering:
- Expert mechanical roadside repairs
- Vehicle diagnostics
- Emergency breakdown support across the UK
Whether it’s a flat battery, a tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll tackle challenges head-on and make a real impact, combining your technical expertise with outstanding member service.
What You’ll Need
- A Level 2 light vehicle maintenance qualification (or equivalent) with at least 2 years of post-qualification technical, electrical, and diagnostic experience
- A customer-focused approach
- A full UK driving licence
Why Choose RAC?
We’ll set you up for success from day one with:
- Your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit
- A trusted name with over 125 years of heritage and innovation
No CV required when you apply – it’s easier than ever to start your journey with us!
Benefits That Go the Extra Mile
- Strong base pay: £36,400 a year with a realistic OTE of £60,000
- Share in our success: Join our colleague share scheme for free
- Free RAC Ultimate breakdown cover: From your very first day
- Car salary sacrifice scheme: Includes electric vehicle options (after 12 months)
- Generous holidays: 23 days plus bank holidays (rising to 25 with service)
- Pension & life cover: Up to 6.5% matched pension contributions and life cover up to 4x your salary
- Wellbeing support: 24/7 confidential support helpline for you and your family
- Exclusive discounts: Save on tools, tech, holidays, and more through our Orange Savings portal
Are You the Right Fit?
You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. You stay calm under pressure and confident in your craft, whether on a busy roadside or a quiet cul-de-sac.
You thrive on variety. One moment it’s fault diagnostics, the next it’s a flat tyre or battery – no two jobs are the same. You’ll be equipped and ready for every call-out, with the tools, tech, and support to get the job done.
You think on your feet. You’ll be trusted to make the right call for each customer, facing different fixes, faces, and challenges every day.
Why RAC?
For more than 128 years, we’ve been keeping drivers moving, trusted by over 15 million members. With a 4.5-star Glassdoor rating, RAC is a place where support, ambition, and opportunity go hand in hand.
We welcome people from every background, value every voice, and support your growth every step of the way. At the RAC, you can bring your full self to work, and we’ll be with you to help you grow and develop your career.
Roadside Technician - Norwich in Thetford employer: RAC
Contact Detail:
RAC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician - Norwich in Thetford
✨Tip Number 1
Get to know the RAC inside out! Research our values, services, and what makes us tick. This way, when you chat with us, you can show off your knowledge and passion for being part of the team.
✨Tip Number 2
Practice your problem-solving skills! As a Roadside Technician, you'll face all sorts of challenges. Think about how you'd tackle common roadside issues and be ready to share your thought process during interviews.
✨Tip Number 3
Show off your customer service skills! We want to see that you're not just a tech whiz but also a people person. Share examples of how you've gone above and beyond for customers in the past.
✨Tip Number 4
Apply through our website! It’s super easy and means we can get your application moving quickly. Plus, you’ll skip the CV hassle and get straight to showing us why you’re the perfect fit for the RAC.
We think you need these skills to ace Roadside Technician - Norwich in Thetford
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Level 2 light vehicle maintenance qualification and any relevant experience. We want to see how your skills can help us keep the UK moving!
Be Yourself: We’re looking for someone who’s not just a mechanic but also a people person. Let your personality shine through in your application – we love a good story about how you’ve helped a customer in need!
Keep It Simple: No CV required! Just fill out the application on our website, and keep it straightforward. We appreciate clarity and conciseness, so get to the point and let us know why you’d be a great fit.
Ask Questions: If you have any queries about the role or the application process, don’t hesitate to reach out. We’re here to help you every step of the way, so let’s chat if you need anything!
How to prepare for a job interview at RAC
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to light vehicle maintenance. Be prepared to discuss your experience with diagnostics and repairs, as well as any specific challenges you've faced in the past. This will show that you're not just a mechanic, but a problem solver who can think on their feet.
✨Showcase Your Customer Service Skills
As a Roadside Technician, you'll be interacting with members who may be stressed or in a hurry. Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to stay calm under pressure and reassure customers during breakdowns.
✨Familiarise Yourself with RAC Values
Research the RAC's history and values. Understanding what makes them tick will help you align your answers with their mission. Be ready to discuss why you want to work for RAC specifically and how you can contribute to their legacy of keeping drivers moving.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about the role, team dynamics, and opportunities for growth within the company. This shows your genuine interest in the position and helps you determine if RAC is the right fit for you.